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OEM Pavilion Returns to 2010 ASRW Show Floor with Expanded Offerings, Exhibit Presence

OEMs have will return to the Automotive Service & Repair Week (ASRW) show floor as participants in the second annual OEM Pavilion. To date, confirmed participants include General Motors, Ford Motor Co. and Toyota Motor Sales USA Inc., with a growing list of verbal commitments, five of which are expected to be confirmed soon. OEMs

Training from Martin Senour to Focus on Sustainable Practices, Time-Saving Production Techniques and Profitability Needs

The Martin Senour Company has announced it will offer more than 30 classes designed to provide hands-on experience to automotive collision management and painting professionals in the second quarter of 2010. According to Jeff Green, Martin Senour director of sales, all Martin Senour training sessions include an emphasis on sustainable practice offerings – both business

How to Acquire and Retain Collision Shop Customers

Insurers can steer customers to their preferred shops, but we can steer them too. Copy what they do and you’ll be well on your way to regaining control of your customers.

New I-CAR Damage Analysis Course Now Available

I-CAR has introduced a new classroom training course, Advanced Material Damage Analysis (DAM08). Industry professionals will have the opportunity to learn the latest information about damage analysis for advanced materials, collision energy management, and special considerations for these materials, which can lead to the most educated repair vs. replace decisions. “As more advanced materials are

Presta Products Named Official Detailing & Paint Refinishing Product of Mid-Ohio Sports Car Course

Presta Products announced its three-year partnership with Mid-Ohio Sports Car Course. Presta will be providing detailing and reconditioning chemicals for Mid-Ohio to maintain its school fleet of Honda and Acura vehicles. Mid-Ohio Sports Car Course is the Midwest’s destination for race, driving and riding enthusiasts. The course is home to a number of nationally sanctioned

AkzoNobel National Performance Group Meeting Offers Sustainable Solutions for Collision Repair

AkzoNobel says 160 attendees representing 140 businesses from both car and commercial sectors gathered Feb. 17-19 at the Renaissance Worthington Hotel in Ft. Worth, Texas, for the Sikkens Acoat selected Winter National Performance Group meeting (NPG). This meeting marked the 16th annual gathering. It is the first of two NPG events annually hosted by AkzoNobel.

Tools Invented by Collision Repairers

Eureka! These repairers saw a better way to do their jobs, rolled up their sleeves and invented tools they hope will revolutionize the industry.

Mass. Collision Shop Owner Receives Community Service Award

A shop owner who grew up believing in the importance of helping others was honored for his community service efforts recently. Since 1993, BankFive of Fall River, Mass., has bestowed an award on local residents who are, in the bank’s words, “an individual who has volunteered selflessly to benefit families, children or the elderly, and

Service King Collision Repair Centers Enhance Customer Service with New Web Site

Collision repair facilities today must offer exceptional customer service to compete and succeed, and part of that service has to do with customer convenience. Dallas-based Service King Collision Repair Centers has jumped on to that trend with a newly designed and highly interactive Web site found at www.serviceking.com.     The new Web site is

BASF Refinish Expands Customer Lean Program

BASF Automotive Refinish announced that it has expanded its lean educational program for customers to include additional workshops. Originally launched as part of BASF’s VisionPlus University (VPU) in 2008, BASF’s lean program offered customers a half-day introduction to lean, giving collision centers a high-level overview of lean concepts. BASF’s lean education component of VPU now