Resolving Shop/Insurer Conflicts…Peacefully
Many shop owners complain that insurance companies aren’t allowing them to make a living. How is it, then, that so many other shop owners are working with insurers successfully?
Tell It Like It Is: OSHA’s Employee Right to Know Law
Developed in response to dangerous workplaces where employees were unknowingly working with potentially lethal chemicals, OSHA’s Employee Right to Know law is the most frequently violated regulation in body shops. Obviously, there are several things shop owners don’t know.
Pinstriping Possibilities
Your techs don’t need the artistic skills of Picasso to repair or create pinstriping patterns. With a small investment in tools and supplies, they can accent customers’ vehicles — and your bottom line.
A State of Unions Address
While many shop owners say a unionized workforce would spell disaster for their businesses, many techs say industry labor rates are making a disaster of their paychecks. Is a drastic change needed – and will that change come in the form of unions?
Ending The Blending Debate
The issue isn’t about whether or not you should blend — make it a standard operating policy and just do it! The issue is about blending correctly, meeting vehicle owners expectations and getting paid by insurers.
The Next Generation: So What the Heck Are They Thinking?
If you knew what potential technicians were thinking, you could better encourage them into pursuing collision repair as a career.
Shift This: Dealing with Cost Shifting
Fed up with the games people play, a Connecticut body shop manager has developed a way to keep himself out of trouble when insurance companies cost shift.
The Business of Bedliners
Many shop owners have increased profits by offering sprayed-on bedliners. And because bedliners aren’t collision repair related, this profit center is “insurer free”.
Writing Better Estimates
Have you ever heard the saying “with knowledge comes power”? Whether you have or haven’t, take a moment to think about how powerful that statement really is. Now relate that statement to running your business.
If You Build It…Remodeling Tips for Best Results
If you remodel your shop – and do it right – the return on your investment will be improved efficiency, increased profits and more motivated employees. Take it from these guys …