Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”
Pump Up the Volume
Can you increase volume by 35 percent without compromising quality while still working within insurance companies’ guidelines? This shop manager says, “Yes.”
Want $10 More Per RO?
If you’re not invoicing for paint and materials, you’re giving away
THOUSANDS of dollars each year.
Don’t Be a Jackass
Writer John Shortell’s opinion on the industry’s left-wing, defeatist attitude and the insurance industry
Finding Flaws Before the Booth: Prep Procedures
Time wasted in the booth and on redos doesn’t pay the bills. Save time and money by establishing proper prep procedures.
If It’s Broke, Fix It: Allstate, Sterling, and Your Shop
“We finally parted ways,” says a Louisiana shop owner who – during the past few months – has voiced his concerns to me about Allstate acquiring Sterling and his own business’s shaky relationship as an Allstate PRO shop. “But we’re still repairing cars with Allstate drive-in estimates – and making more money because they’re at a higher labor rate. Go figure!”
(Not) Just Horsin’ Around
OK. It’s Journalism 101, here folks. Dog bites man – not a big deal. Man bites dog – now you’ve got yourself a story.
Blind Claims Auditors: A Deal’s a Deal?
In one of my favorite films, Fargo, the general sales manager of a new car dealership is on the phone with the slime balls he conspired with to kidnap his own wife. Upon learning the circumstances had changed and the villains wanted more of the ransom, the sales manager/husband played by William Macy exclaims: "Hey,
Letters
Dear Georgina: I enjoyed reading your article on paint judgment times [Editor’s Notes, March, pg. 6]. I see more and more insurance adjusters’ estimates calling for blend within the panels on repaired panels. Allstate and Farmers have been the worst for taking advantage of this. Once Allstate wanted to repair a quarter panel for 12
Just Say “No”
Will shop owners tolerate a reduction of paint-time allowances?