Somebody’s Watching Me: “Spy Cam” Teddys
Secret “spy cam” teddys aren’t the answer. Techs produce at least 50 percent more when they know you’re watching them. Implementing a production tracking system – along with productivity bonuses – has saved one shop owner $87,200 per year and increased his net profit by 10 percent. A worker produces at about 50 percent of
Paint Predictions & Amp; Educated Guesses
Which way is the wind blowing auto paint these days? I recently asked the major paint manufacturers what trends they saw on our near and far horizons. And because refinish paint technology tends to follow original equipment technology by several years and at a lower level of sophistication, they were able to make some pretty
Insurer-Owned Shops: Anomaly or Trend
er relationships?”– Johnny Reyes, operations specialist, Pacific Collision Center, Inc., Placentia, Calif. Question answered by: Charlie Barone Among the greatest concerns of body shop owners in the United States is the possibility of a developing trend toward insurance company ownership of body shops. While the advancement of the Sterling/Allstate venture appears to be rapid in
Smart Strategies to Boost Production
Well, Alison, this is a loaded question. We can approach this from so many different directions, and I believe most of them would be a matter of opinion. We could address different types of production setups – like inline, fast repair and assembly line, technician combination work bays and team cells, to use a few
6 Steps to Turn That Frown Upside Down
There are times when you must fire a customer.
Trade Secrets
Unusual, everyday tools commonly used in the collision repair industry.
(Not) Stuck on You: Plastic Parts Repairs
Unfortunately, when it comes to plastic parts repairs, many techs have experienced failures and would rather perform a procedure they are successful at: replacing the part.
Cured: Let’s Talk About Why the Paint Shop Runs Slower than the Metal Shop
Both departments take their allotted completion times from a published labor time database, so 4.5 hours should pass just as quickly in both shops. But, as you well know, the 4.5 hours of work takes longer to complete in the paint shop. The difference of course, is the dry times. You can hang a new
Letters to the Editor
In Better Hands … Without Allstate. Thursday, Oct. 10 Hi Georgina! I think the October Issue might cause some excitement. I’ve had four phone calls in three days regarding the Allstate article [Oct., pg. 86]. Three of them told me the EXACT same thing happened to them. Two were from different states and one from
Market Pricing: Examining the Forces Behind It
independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the