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The History of Sprayguns

If it weren’t for a maintenance supervisor at a department store and a doctor trying to cure sort throats, you might still be painting vehicles with a brush – taking up to a month per vehicle. Can you say “cycle time nightmare”?

Prepare to Paint

Paint preparation is more difficult and complicated than it was a couple decades ago. To keep your shop as productive and profitable as possible, keep yourself up to date on the latest paint products.

Industrializing Your Shop

My article in the November 1999 issue of BodyShop Business discussed the factors involved in the industrialization of our industry. It focused primarily on the evolution of the repair process, the human factors and the breakdown of repair tasks. Going a step further, this article focuses on the "plant" or shop requirements. Keep in mind that plant requirements include products and equipment, since they go hand-in-hand with maximum efficiency.

Gimme, Gimme, Gimme: Better, Cheaper & Faster

Years ago, the belief in business was that you could provide a product better, cheaper or faster — pick two. But to achieve success today, you must offer all three. Customers expect more, for less money and want it yesterday.

Paint Department Smarts: The Right Tools and Knowledge

It’s not easy for painters to get the training they need. But that doesn’t mean you should settle for “average” techs. Nurture the Einstein in them by equipping them with the right tools and enlightening them with knowledge.

Welding Equipment TLC: Make it Last Longer

If you expect your vehicle to last longer and run better, everyone knows preventative maintenance is a must. The same goes for your welding equipment. To get the most mileage and performance from your investment, you’ve got to show you care.

Resolving Shop/Insurer Conflicts…Peacefully

Many shop owners complain that insurance companies aren’t allowing them to make a living. How is it, then, that so many other shop owners are working with insurers successfully?

Ending The Blending Debate

The issue isn’t about whether or not you should blend — make it a standard operating policy and just do it! The issue is about blending correctly, meeting vehicle owners expectations and getting paid by insurers.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.