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How Much Training Is Enough?

Too much is never enough. The key is to not waste your time. Just because your techs return from a class with a certificate and a smile doesn’t mean they learned anything.

The History of Spraybooths

We’ve gone from painting cars next to an open window – using a paint brush – to high-tech booths smarter than we are. How’d this happen?

Purchasing Profile

Some shop owners felt pressured by insurers to make purchases, while others felt competitive pressure to keep up.

The Two Faces of Japan

From ancient Shinto temples to modern-day skyscrapers, the Japanese relish technology, yet revere tradition. But with Japan’s collision repair industry changing with the times,
will the Japanese people also deviate from tradition to fight for their industry’s autonomy?

Reducing Hazardous Waste

Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.

Community Spirit

There’s plenty of opportunity for you to boost your shop’s image, gain customer loyalty and contribute to the welfare of the community.

Why Weld Plastics?

It’s not unheard of for someone to ask, “Why even bother with plastic welding?” The answer: It can be a cost-effective repair method for many plastics that you’d normally throw out.

Streets of Gold: Shurway AutoCenter Ltd.

Name: Shurway AutoCenter Ltd. Location: Brooklyn, N.Y. Owner: Giovanni "John" Scarfo Established: 1981 Square Footage: 17,500 Number of Employees: 20 Repair Volume: 150 cars per month When the first immigrants arrived at Ellis Island, they believed the streets of America were paved with gold. Obviously, they weren’t truly paved in a precious metal. But, to

Strategic Partnerships

No business exists in a vacuum, least of all a collision repair shop.

Body Shop Boot Camp

While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.