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JUNE COVER STORY: Protect Your Interests

With the proper legal advice, you can use these documents to establish you and your customers’ rights, obligations and interests at the outset of your business relationship.

Letters to the Editor

The New DRP I was confused by your January 2009 cover story [“The New DRP,” pg. 22]. There are so many reasons why DRPs should be banned, and even though the article touches on the fact that many people in the collision repair industry feel that way, it takes on a defeated tone. Rather than

NABC Asks Industry to Support ‘Cash for Clunkers’

The “Cash for Clunkers” proposal – a plan for a national incentive program through the Department of Energy for voluntary retirement of vehicles that aren’t fuel-efficient – was removed from the Senate’s economic stimulus plan this week. Chuck Sulkala, executive director of the National Auto Body Council (NABC), believes that "Cash for Clunkers" is vital

Substandard Standards

The ‘substandard standard’ is quickly becoming the measuring stick all other repairs are judged by. It’s time to do proper repairs according to OEM specifications.

A Legal Primer

Knowledge of your legal rights and your customers’ legal rights is critical to your long-term success.

Ohio Body Shop Owners Association Pushes Consumer Education, Quality Repairs

It was just a low-key meeting at a Mexican restaurant, but the subject matter was anything but low-key. Members of the Ohio Body Shop Owners Association (OBOA) met March 10 in Oregon, Ohio, to discuss their latest consumer education ad campaign and also to go over some legislative strategies aimed at countering what they believe

Ohio Body Shop Owners Association Pushes Consumer Education, Quality Repairs

It was just a low-key meeting at a Mexican restaurant, but the subject matter was anything but low-key. Members of the Ohio Body Shop Owners Association (OBOA) met March 10 in Oregon, Ohio, to discuss their latest consumer education ad campaign and also to go over some legislative strategies aimed at countering what they believe

Antitrust

‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.

9 Steps to Protect Your Shop from DV Claims

Post-repair inspectors, on average, see proper repairs one time out of every 100 inspections. Sloppy repairs are on the rise – and due to insurers forcing shops to carry liability insurance policies often exceeding $1 million, so are attorneys looking to hold shops accountable.