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Thumbs Down to Insurers’ ‘Rule of Thumb’

Shops may find themselves in trouble if they allow insurers to use the “rule of thumb” method to reimburse for paint materials – because selling goods at a price below the acquisition cost is typically illegal.

Maryland Body Shop Releases Consumer Information Video

Mark’s Body Shop’s video highlights faulty repair of a MazdaSpeed6, emphasizing importance of selecting a quality repair facility.

Collision Repair Data Mining: Is It a Threat to Your Business?

Collision repairers are becoming increasingly concerned that their data is being used in ways they’re unaware of. They also feel it’s being used against them to control market dynamics.

Georgia Collision Industry Association to Hold Legal Seminar

Power of Attorney, Assignment of Proceeds and anti-trust will be some of the topics covered by Ray Gunder, Barrett Smith and others.

Challenging Insurers’ Labor Rate Surveys

When an insurance adjuster states, “We only pay $XX per hour based on your area,” are they legally required to produce their market survey to support such a claim to their supposed fact?

Mild Winter Has Had Mixed Effect on Body Shops

Most agree that the mild winter season, combined with other factors, has not been good for business. But not all shops are singing the blues.

Free Legal Seminar for Collision Repairers Will Touch on Shop’s Battle with State Farm

A collision industry legal seminar is being provided for collision repair professionals as a result of “overwhelming interest and questions from repairers and consultants across the nation,” organizers Ray Gunder and Barrett Smith announced.

Infiniti Launches National Certified Collision Repair Network

The certification program will be conducted in conjunction with DuPont Performance Coatings (DPC), which will assist in the implementation of the program’s certification process, and I-CAR, which will conduct technician training.

Pro-Customer Advertising: Don’t Be Afraid

Center your advertising around the “pro-customer” concept and you’ll stand out from other shops. Why? Because nobody – absolutely nobody – is going to
follow you.

North Carolina Post-Repair Inspector Pushing Shop Licensing

Based on a string of botched collision repair jobs he has recently inspected, a North Carolina post-repair inspector is pushing legislators hard to mandate licensing of body shops in the state. "I mean, is that not hilarious that a barber shop has to be licensed and someone who fixes a car, the safety of your