Close Rate: Getting Customers to Choose Your Body Shop
Before you start worrying about labor efficiency and how much paint and material you’re selling, worry about the people who let you write an estimate and didn’t have their vehicle fixed in your shop.
How the Department of Labor Helps You Hire Veterans
The organization is committed to working with employers like you – those who know that hiring veterans is not only the right thing to do, but it’s good for business.
WMABA Asks Collision Repairers to Rate Insurance Companies
The Washington Metropolitan Auto Body Association has announced that it is opening a survey for collision repairers in Virginia, Maryland, West Virginia and Washington, D.C. to anonymously rate insurers in several categories.
New “Who Pays for What?” Survey Focuses on Seat Belt Inspections
“Who Pays for What?” survey finds half of shops have not billed for seat belt inspections called for by automakers.
More Auto Body Shops Using Materials Invoicing Systems: ‘Who Pays for What?’ Survey
Although the majority of shops are still using a simple calculation of dollars-per-refinish-hour to bill for refinish materials on estimates, the first “Who Pays for What?” survey of 2018 found that the percentage of shops using materials invoicing systems to calculate these charges has increased.
Dollar Average Repair, Close Rate and Other Ways to Measure Your Body Shop’s Success
I’m firmly convinced that if you can’t measure it, you can’t manage it.
Foley Survey Reveals Bullish but Measured Outlook in Race to Self-Driving Cars
As Congress makes headway on legislation to expedite the rollout of self-driving cars, automotive and technology companies are already forging ahead in spite of lingering regulatory uncertainty and other challenges, according to a new survey conducted by the law firm Foley & Lardner LLP.
National AutoBody Research to Discuss Variable Rate System at Houston Auto Body Association Meeting
NABR will show how the Variable Rate System can help body shops better understand competitive market labor rates, find the right rate for their shop, determine market rates for repairing various vehicle brands, and search for and discover not-included operations paid locally and across the country.
‘Who Pays for What?’ Survey Finds Insurers Will Pay for Cooling-System Test and Purge
Mike Anderson’s “Who Pays for What?” survey finds that many body shops aren’t charging to pressure-test and purge cooling systems, even though insurers are willing to pay for it.
‘Who Pays for What?’ Survey: More Shops Getting Paid for Not-Included Body Labor Operations
More shops now are being paid “always” or “most of the time” for nearly two dozen not-included body labor operations compared to a year earlier, according to the latest findings from the “Who Pays for What?” quarterly survey.
