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Though many shops are hesitant to join direct-repair programs, most consumers like the convenience and don’t particularly care where their car gets repaired – as long as it gets done fast. Does this consumer apathy mean shop owners should focus less energy on consumers and worry more about positioning their businesses for the future?
Market Pricing: Examining the Forces Behind It
independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the
Image is Everything
You might perform top-quality repair work, but if your shop or employees look bad, smell bad or seem bad, your image is alienating potential customers and perpetuating negative stereotypes that the 20/20s and Datelines of this world so like to exploit.
In Better Hands…Without Allstate
Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.
No Fear: Developing New Business by Asking
Learn the right way to ask for business, and you’ll not only lessen your chances of being shot down, but you’ll increase shop profits, too.
Give Yourself a Raise: Working Together
Insurers know a local shop environment is very competitive, and they use this to pit local shop against local shop. But what if repairers refused to play this game and started working together instead of against one another?
You’re In Better Hands Without Allstate
Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?
Associations Can’t Do It Alone
With more than 2,500 shops in Illinois, only 50 shops attended the most recent AASPI State Convention. How can we expect our industry associations to influence politicians, effect laws and make changes when we don’t even bother to show up?
The Incredible Shrinking Industry
After a buying spree in the late ’90s and a struggle to integrate acquired shops into a “corporate” culture, consolidators are getting back on track and preparing to grow again. But this isn’t a death sentence for all independents.
Industry Profile
We’ve got industry stats that no one else has. The BSB annual Industry Profile is, by far, the industry’s most comprehensive collision-shop survey. Shop Owner Profile Find out what makes shop owners tick. Insurer-Relations Profile Who’s on DRPs, why they’re on them, why some DRP shops are still anti-DRP. Market Profile Take a look at