How Do I Handle a Customer Who Wants Prior Damage Written into an Insurance Claim Estimate?
What is the best way to handle a customer who wants you to write prior damage on an estimate for an insurance claim?
Multi-Store Body Shop Using Facebook Contest to Engage Customers
With 845 million monthly active users, there’s a good chance that your potential customers are on Facebook. Many shops use Facebook fan pages to engage with their communities, and Clifton Heights, Pa.-based multi-shop operator (MSO) Keenan Auto Body is creating buzz among its fans with a jingle contest with a cash prize.
TomTom Study Reveals Most Romantic Road Names, States in the U.S.
The study, which took an inventory of the romantic roads throughout the nation, shows which states are the most likely to find couples driving down Lovers Lanes this Valentine’s Day.
AASP/NJ Offering Auto Body Compliance Class at NORTHEAST 2012
With the current auto body license renewal deadline of September 2012 fast approaching, AASP/NJ says it is offering members an opportunity to come into compliance at NORTHEAST 2012.
Atlas Copco Ranks No. 10 Among 2012 Global 100 Most Sustainable Companies
Atlas Copco ranks No. 10 in the 2012 Global 100 Most Sustainable Companies – a list unveiled during a presentation Jan. 24 at the World Economic Forum in Davos, Switzerland. Atlas Copco appeared in the annual rankings for five consecutive years leading up to 2010 and is the top-ranked Swedish company in the 2012 rankings.
CARSTAR Announces ‘Aggressive’ Expansion Effort in California
CARSTAR Auto Body Repair Experts announced it is bringing its auto body repair services to California – where there are 5,000-plus body shops – to offer select body shop owners an opportunity to join North America’s largest MSO network with over 400 stores in the United States and Canada.
Washington’s Precision Collision Auto Body Converts 18 Shops to Waterborne
Precision Collision Auto Body in Northwest Washington State has converted all of its 18 collision centers to PPG Envirobase paint systems. Precision Collision is a family owned MSO just recently featured in the fall 2011 Volume 70, Number 2 edition of the PPG Repaint Reporter Magazine for their part in working toward a greener industry.
Keenan Auto Body Acquires Two Collision Repair Centers in Chester County, Pa.
The repair centers, previously known as Bavarian Collision, are now in operation.
Steering: The Good and the Bad
When a car is snatched away from us, we call it
steering. When a car is steered to us from another shop, we call it a referral. Some would argue, then, that steering isn’t all bad. But what everyone agrees is bad is “deceptive referral.”
CARSTAR Expands Business Development Team
CARSTAR Auto Body Repair Experts has expanded its business development team to position itself for more growth across the U.S. and Canada.