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The Future of Automotive Paint

Expert Mark Clark asks paint manufacturers what the future of automotive refinishes will look like…and offers his own predictions as well.

CARSTAR Adds Eight New Stores to Network

MSO announces first two stores in California and adds to network in Michigan, Georgia, Texas and Washington.

Collision Repair Education Foundation Announces 2012 Scholarship Winners

The Collision Repair Education Foundation has announced the recipients of the scholarships in collision repair that were created to assist deserving students pursuing a career in the collision industry. These awards are part of more than $125,000 in scholarships given out in April 2012 by the Collision Repair Education Foundation. The winners include: Collision Repair

Pohanka Collision Center Opens 10th Location

MSO now has six locations in Virginia and four in Maryland.

Global Collision Expands in Major Colorado Ski Gateway

Eight-store operation expands Silverthorne location to 16,000 square feet.

Service King Collision Centers Announces National Expansion with Entry Into Arizona

Texas-based MSO partners with Auto Body World to open eight Arizona shops.

How Do I Help My Customer When the Insurer Refuses to Pay?

I represent a high-end paint and body shop in Orlando, Fla. We’re having major issues with State Farm on a hail damage claim. Despite the fact that the insured has photos to prove the damage, plus hail reports indicating that there was a severe storm in the exact area where his vehicle was, State Farm is trying every tactic to keep from paying the claim. I need some advice as the repairer given my commitment to the customer, who is fully covered with comprehensive insurance.

Paceline Collision Centers Adds 5th Location in Texas

MSO now has locations in Abilene, Killeen, Marble Falls, Copperas Cove and Lampasas.

EMC Insurance Companies Announces Support of NSF International’s Automotive Collision Replacement Parts Program

EMC Insurance Companies has declared its support for the NSF International Collision Replacement Parts Certification Program, which tests and certifies reinforcement bars, steel bumpers, step bumpers, brackets and absorbers, sheet metal parts, external vehicle lighting and exterior plastic body parts as equivalent in form, fit and function to OEM parts. “The program will increase the

Managed Collision Repair

Editor Jason Stahl gives a recap of tips for reducing cycle time through improved shop management gleaned from his trip to the Sherwin-Williams A-Plus Network Vision Group in Phoenix.