A Meaty Design: Layout to Increase Profits
Give your shop’s layout more bite! Though you’re not making hamburgers, you can McDonaldize your shop’s design and procedures to increase profits.
A New Profit Center: You
Now that you understand the theory behind how professionals get paid for their hard-earned knowledge and expertise, it’s time to apply it to your business.
Wanted: Bigger Phone Booth
Look, above the shop, it’s a franchiser … it’s a consolidator … no, it’s something in between. It’s a … what exactly is that thing?
When Worlds Collide: Collision Repairers vs. Insurers
Can collision repairers really fight off the insurer invasion of the industry? Or, rather than waging war, should they learn to live together in peace?
Insurers: Cowboys At Heart?
Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”
No Bonding Allowed
It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.
Fighting Fraud
Bring up the subject of fraud and most people within hearing distance will turn tail and run the other direction.
Breaking the Bottleneck
The collision industry has gone through a gamut of changes in
the last 20 years – most of them due to the constantly changing
automobile industry and the technology required to repair those
vehicles to preaccident condition. Others have been due to EPA
guidelines and the concern for the environment. Along with these
changes, new equipment, materials and procedures have been introduced.
Can We Talk?
Communication skills between owners and techs come into play daily and can mean the difference between a profit or a loss on each job.
Purchasing Power
Before you hand over the cash, rattle off your credit card account number or sign the bottom of a check, be sure you can justify the expense of that new piece of equipment.