Precision Collision Smokey Point Receives Customer Service Award
Precision Collision’s Smokey Point, Wash., location was recognized as a 2010 AutocheX Premier Achiever for outstanding customer service and satisfaction at the ninth annual AutocheX Premier Achiever Awards ceremony at NACE in October 2010. The award honors collision repair facilities that demonstrate their commitment to customer service as reflected by their extremely high customer satisfaction
Q&A: CARFAX Answers Questions About New Collision Repair Data Reporting
Ever since CARFAX unveiled its new Repair Advantage Program (RAP) that will enable it to include collision repair data provided by data partners in its well-known vehicle history reports, repairers have been eager for more specifics. BodyShop Business recently conducted an interview with Nancy Fiorino, director of RAP, and Gerry Bayer, vice president of data,
PPG Expands PaintManager Compatibility
PPG Industries has given its PaintManager software and Paint Shop Interface Program, also known as Repair Order Costing (ROCO), greater capability by integrating with even more body shop management systems (BSMS). Most collision centers will now be able to integrate the BSMS they already have in place with PPG’s PaintManager software to enhance shop efficiency,
NORTHEAST 2011 Hosting Array of Industry Meetings
A weeklong schedule of national automotive repair industry meetings will be held for the first time during the Alliance of Automotive Service Providers of New Jersey (AASP/NJ)’s 34th Annual NORTHEAST Automotive Services Show at the Meadowlands in Secaucus, N.J. The week will kick off on Wednesday, March 16, with the Society of Collision Repair Specialists
CARSTAR Berlin Named 2010 AutocheX Premier Achiever for Excellence in Customer Service and Satisfaction
CARSTAR Berlin was recognized as a 2010 AutocheX Premier Achiever for outstanding customer service and satisfaction at the ninth annual AutocheX Premier Achiever Awards ceremony in Las Vegas this past November. The Premier Achiever Award honors collision repair facilities that demonstrate their commitment to customer service as reflected by their extremely high customer satisfaction
Automotive Recyclers Association Blasts Toyota Position Statement on Recycled Parts
The Automotive Recyclers Association (ARA) has taken issue with a recent position statement from Toyota warning against the use of recycled and aftermarket crash parts, saying if there were a "Chutzpah of the Year" award, it would go to the automaker. ARA says it believes Toyota’s position statement is an attempt to boost sales of
ALLDATA Donates Over $12,000 to Collision Repair Education Foundation in 2010
ALLDATA has donated over $12,000 to the Collision Repair Education Foundation (formerly the I-CAR Education Foundation) in 2010. The funds will go toward the Education Foundation’s Collision Repair Education Campaign (CREC) fund, which allows the organization to provide its annual grants, scholarships and the Ultimate Collision Education Makeover school grant. ALLDATA makes a contribution to
13 Charged in Philadelphia Body Shop’s Insurance Fraud/Theft Scheme
An insurance fraud and theft ring operating out of a Philadelphia body shop was broken up recently by the Pennsylvania State Police Bureau of Criminal Investigation Organized Crime Eastern Task Force Unit. Attorney General Tom Corbett said the investigation, which began in November 2008, focused on Phillip "Phil" Sessa, of Ventnor, N.J., the owner and
Repairer Who Helped Solve Rape/Murder Named One of Five NABC Pride Award Winners
In the July 2010 issue of BodyShop Business, 45-plus year collision industry veteran Sam Metz told the story of how he was able to assist Reno, Nev., police in solving the abduction, rape and murder of Santa Barbara City College student Brianna Denison by James Biela, who was ultimately convicted and sentenced to death by
ASA Announces New, Renewing Associate Members for Third Quarter
The Automotive Service Association (ASA) announced four new associate members who recently joined the association. New associate members joining ASA during the third quarter of 2010 include: Aramark Uniform Services Automotive Industries Marketing AutoPartsTomorrow.com Forest Hills Financial Group ASA also announced the following associate members who have renewed their commitment to ASA and its members