Back to Basics: Customer Service
Is there anyone more important in a collision repair facility than a customer? No – which is why you have to do a better job of focusing on managing the customer’s experience, not just the repair.
2011 BodyShop Business Conference & Trade Show
With tons of educational sessions and a trade show that’s free to all Chicago-area collision repair facilities, the 2011 BodyShop Business Conference is shaping up to be the must-attend event of the year.
Virtual Paint Training Offered at BodyShop Business Trade Show May 5
Ever wished you could perfect your painting technique without having to suit up or waste valuable product? You’ll have the chance at the 2011 BodyShop Business Conference & Trade Show – Strategies for Success, slated for May 5 at the Pheasant Run Resort in St. Charles, Ill. The trade show, which is free for collision
ALLDATA and Boyd Group Enter Into Strategic Agreement
ALLDATA LLC has entered into a new agreement with Boyd Group Inc., through which the 97 collision repair facilities operated under Boyd Autobody & Glass and Gerber Collision & Glass in both the U.S. and Canada will use ALLDATA Collision S3500 as their sole provider of OE collision repair information. ALLDATA Collision was developed at
Register Now for the BodyShop Business Conference
BodyShop Business has just announced that its 2011 BodyShop Business Conference & Trade Show – Strategies for Success will feature a unique Virtual Paint training station hosted by the Iowa Waste Reduction Center where repairers can see who’s got the right stuff when it comes to auto refinishing.
BodyShop Business Conference Exhibitor List Growing; Trade Show is Free to All Area Collision Shops, Students and Educators
Nearly two dozen companies have signed on to exhibit at the BodyShop Business Conference – Succeeding Through Change trade show taking place May 5, 2011 at the Pheasant Run Resort in St. Charles, Ill., and the list is expected to grow. The all-day trade show featuring the latest products and equipment for the industry is
Writing More Accurate Estimates
In my experience, the No. 1 reason for a vehicle not being delivered on time is usually something related to parts. I’m going to share some helpful websites that you might consider using to write a more accurate estimate.
How Cloud Computing Affects Collision Repair
As the use of cloud computing has increased, so too have repairers’ concerns over how their data is being used. So how is it being used? And are repairers’ privacy concerns justified? We try to separate fact from fiction and see if the positives outweigh the negatives.
CARSTAR President Dan Bailey to Step Down from Corporate Role to Pursue Ownership in CARSTAR Franchise System
CARSTAR Auto Body Repair Experts announced that President Dan Bailey has chosen to step down from his current position. After running family collision repair centers for nearly 23 years, the Baileys sold their stores to CARSTAR in 1998, and Dan Bailey joined the CARSTAR corporate team. Since then, he has played a key role
Industry’s Latest Technology on Display at NORTHEAST 2011
Over 150 exhibitors have signed up to show the latest in automotive repair technology at the Alliance of Automotive Service Providers of New Jersey (AASP/NJ)’s 34th annual NORTHEAST 2011 Automotive Services Show at the Meadowlands Exposition Center happening the weekend of March 18-20 in Secaucus, N.J. Industry leaders such as BASF (the NORTHEAST 2011 official