Championing Ideals
Caring about customers and employees pays off!
Can We Talk?
Communication skills between owners and techs come into play daily and can mean the difference between a profit or a loss on each job.
The Impact of Air Bags
With 60 million vehicles already equipped with air bags and more-advanced systems on the way, be prepared for repairs of these life-saving inflatables to affect your shop even more.
The Powder Paint Project
To create a cleaner, greener automotive paint, the Big Three are collaborating to put powder coatings on cars – and to send solvent clearcoats the way of dinosaurs.
Is Spot Welding Viable?
Used in the manufacture of modern vehicles, spot welding becomes a bit more complicated when applied to collision repair.
Creating a Winning Team
Note: The following article contains material
from Beau Hamilton’s Team Building seminar, which is conducted
for the collision repair industry and approved by ASA’s Automotive
Management Institute (AMI) for continuing-education credits.
The Necessary Equipment
If your shop were simply painting used cars,
you could do an adequate job with a bare minimum of equipment.
A paint gun, a random orbit sander and a masking machine would
get most of the work done. If you intend to do productive collision
repair, however, much more equipment is necessary.
Which Benefits Are Beneficial
For most collision repair shop owners, devising
an effective employee benefit plan is a guessing game at best.
Knowledge is Power
Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?
Electrical Troubleshooting
Whether you’re working on a vehicle just involved in a collision or repairing one with a reoccurring electrical problem, a familiarity with strategy-based diagnostic flow charts
is critical.