One Step Forward, Two Steps Back
After five months of trying to implement kaizen at a high-production shop, I’m back to the beginning, fighting fires non-stop. What did I do wrong? Read and find out. Part II in a series.
TenPoint Complete Donates $3,000 to Operation Comfort
Donation made possible through various fundraisers hosted by company employees.
Place Your Bets at the SEMA Show!
It’s SEMA Show time again, and you’re probably dreaming of the big win in Vegas. But even if you lose at the table, you can still walk away flush by taking in all that the show has to offer.
Hiring a Consultant
So you’re at your wit’s end with your business and need some help. Sometimes a fresh pair of eyes from a consultant is just what you need.
Opening a New Auto Collision Repair Shop
Starting a collision repair business requires a complete, written business plan.
DuPont Performance Coatings Answers Questions About Sale to Carlyle
BodyShop Business interviews Matt Robertson, North America sales director for DPC, on DPC’s future and Carlyle’s stake in the collision repair industry.
Consolidation
The pace of consolidation has quickened within the last few years. What does it mean for the industry and the single-store independents that must compete with multiple-shop operators?
Selling Customer Pay
Properly implemented, a good customer pay sales strategy can bring significant volume and profit to most collision repair facilities.
PPG Employee Helps Flying Horse Farms as Part of Daughter’s Legacy
Losing his 12-year-old daughter to cancer inspired John Lewis to help other children with serious illnesses leave their sickness behind.
Sterling Autobody Centers Featured on FOX Sports Network Series ‘Motorhead Garage’
Popular show takes in-depth look at “Sterling Advantage,” the repair process and customer experience unique to Sterling Autobody Centers.