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Globe Trotting: Collision Repair in 16 Countries

Despite the miles – and oceans – separating them, collision repair markets around the world aren’t as unique as you might think. In fact, a developing market will likely experience the same growing pains and challenges as did its more developed counterparts on the other side of the world. Collision repair shop owners experience similar

The European Collision Market: Trends and Tribulations

While repairers in the mature economies of Western Europe struggle with static (or falling) repair rates, rising repair costs and insurer interference, collision repair in the less-developed economies of Eastern Europe is becoming a growth market – making it profitable to be a repairer … for now. The continent of Europe comprises nearly 40 separate

Examining the State of the Industry

What’s happening in your shop and your local market aren’t the only factors influencing your shop’s profitability. Pay attention to the world around you.

Why Didn’t I Think of That

Mounting a pickup bed.

The Clear That Took Afternoons Off: Clearcoat Problem

It started with a phone call. A customer was having trouble with his clearcoat. It seems the clear just didn’t spray right in the afternoon, so he was convinced that something was wrong with it or the hardener. I decided to gather some facts before I went down to see him. I knew the shop

Becoming the Mask Master

When I started in this business, I couldn’t wait to pull the masking paper off that “flawless” paint job that I’d so meticulously laid down on that well-massaged custom. In fact, you’d often find me tugging on the tape and ripping paper before even cleaning my gun. What I lacked in sense I made up

Market Pricing: Examining the Forces Behind It

independently of recessions and bear markets? Some industry leaders would say yes, they do. The reality is that body shop sales tend to follow meteorological trends rather than economic indicators. Hail storms and the shellacking of ice that some cities get in the winter do more to drive markets for body work than does the

Choosing a Management System

I’d like to share with your readers one of my experiences. In 1999, we expanded our business to a new location and a larger facility. Previously, we operated from a shop located behind our home for 14 years and had become quite successful. Along with building and expansion came numerous headaches we hadn’t expected but

Mastering the Mig

When I was faced with writing about MIG welding, it brought back memories of a friend who has long since passed on to the other side. What my friend Bernie lacked in luck (hence his early demise from an untimely car accident), he made up for with good intentions.

Figuring Out Financials

This Month’s Ailing Shops … Shop No. 1 Annual Sales Volume: $449,000 Units Completed: 357 Average Repair: $1,257.70 Organization: Sole Proprietorship Employees: 7 Owner: Steve Accounting Duties: Steve’s wife, Cheryl Shop No. 2: Annual Sales Volume: $2.4 million Units Completed: 1,369 Average Repair: $1,753.10 Organization: Sub Chapter S Corporation Employees: 17 Owner: Mark Accounting Duties: