NABC Donates Recycled Ride to Texas Veteran
The NABC, Allstate and Texas Collision Centers recently donated a refurbished vehicle to a deserving Frisco, Texas veteran.
A Lesson from the Jeans Store
A disappointing experience of mine at a clothing store reminded me of the importance of an educated and informed staff.
Body Shop Cleanliness: Spots Are Only Good for Dalmatians
A spotless shop inspires customer confidence and drives excellent performance.
Hard Work, Hustle and Determination: One Auto Body Tech’s Rise to the Top
Juan Carlos Gasga Perez’s ambition and drive led him to becoming the co-owner of his own body shop with a huge social media following.
Insurer Relations: Changes in Behavior May Create a Rough Ride
Unless you’ve been living under a rock over the past two years, you’ve no doubt experienced additional pressures by insurers to reduce their claim settlements relative to repairs and what’s being denied.
Solid Accounting: The Difference Between Winning and Losing
Wouldn’t it be great to be able to quickly review your financials and know where you’re winning and losing so you can fix the problem immediately?
A Victory for Veterans in Daytona
NASCAR Racing Experience and NABC Recycled Rides program join together to donate a refurbished vehicle to a deserving Daytona-area veteran.
5 Steps to Making Your Auto Body Shop Green and Clean
Here are a few things I’ve learned about being green and clean and how it benefits your team, repair quality, customers — and ultimately your bottom line.
Tales from the Crypt: Can Your Business Thrive Without You?
We all think that we’re going to live forever and never consider how, if we die, the shop will continue.
Feeling the Pressure? Follow the 7 E’s
Auto insurers are hemorrhaging profits and thus have clamped down on claims costs. Following the 7 E’s might be the solution.
OEM Certification: The Wave of the Future?
More OEMs are pushing auto body shop certification in the interest of quality repairs and keeping customers happy.
How Would You Like Your Eggs?
Just like a server at a cafe asks, “How would you like me to prepare your eggs?” insurers often place repairers in the position of asking their customers, “How would you like your vehicle repaired?”
