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Price Fixing or Price Negotiating

“Why do insurance companies control a shop’s labor rates? Isn’t this price fixing?” –– Ron Humphress, former parts manager, Good News Auto Body Shop, Salisbury, Md. Black Law Dictionary, 7th Edition, defines price fixing as an “artificial setting or maintenance of prices at a certain level contrary to the workings of the free market.” Price

10 Tips for Eliminating Repair-Related DV

Figuring dimished value.

Another Leg to Stand On?

Ohio court rules that an insurer has to pay for the “diminished value” of an insured’s car after a wreck

Antitrust in Insurer- Repairer Business Relations

‘Antitrust’ is spoken of frequently in the collision repair industry but is still often
misunderstood. Here’s a clear definition of what it is and how it relates to insurer- repairer business relations.

The Unofficial Collision Repair Dictionary

Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.

PPG Automotive Refinish Distributor to Race With Rusty Wallace

Strongsville, Ohio – PPG Automotive Refinish launched its new fast-drying Deltron DC3000 Velocity Clear with a NASCAR promotion, but after the launch, what landed on the decklid of Rusty Wallace’s race car was one lucky PPG Automotive Refinish distributor! This national promotion, which was targeted to PPG Automotive Refinish distributors and provided an opportunity to

The Government to the Rescue? SBA’s 504 Program

Donnie Jones had always dreamed of building a state-of-the-art body shop. But he faced major obstacles. Every banker he tried to get a business loan from wanted 25 to 30 percent in cash equity, with rates and terms that would have been a major stretch for his cash flow.

Skin Replacement…For Doors

While it’s possible to repair a door skin properly and profitably, replacing a door skin is cleaner, can be faster and can also produce a better-quality repair — once you know what you’re doing.

Party Hardy! 2000 – The New Millennium

What are repairers doing to ring in the new millennium? Some are celebrating at home. Others are jetting off to exotic locales. None, that we know of, have barricaded themselves in a bomb shelter.

Paint Department Smarts: The Right Tools and Knowledge

It’s not easy for painters to get the training they need. But that doesn’t mean you should settle for “average” techs. Nurture the Einstein in them by equipping them with the right tools and enlightening them with knowledge.