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Resolving Shop/Insurer Conflicts…Peacefully

Many shop owners complain that insurance companies aren’t allowing them to make a living. How is it, then, that so many other shop owners are working with insurers successfully?

Becoming the Fastest Gun in the Shop

Because the industry is changing rapidly, the best painters are productive technicians, active communicators, speedy problem solvers and quick learners.

Shop Owner Profile

You can’t go one month without hearing or reading about a consolidator buying an independent collision repair shop. In the past few months alone, ABRA Auto Body & Glass acquired East Marietta Paint & Body in Marietta, Ga., formerly owned by Donnie and Ruth Reeves; Sterling Collision Centers acquired JSI Collision Centers, with four locations

The Science of Paint

Ever wonder about the people formulating today’s paint products — and if they have any clue how their creations affect refinishers? Wonder no more. Some of the industry’s leading paint chemists answer the questions on everyone’s minds.

The Road Ahead

It doesn’t take a fortune teller to predict the future — the challenges awaiting shop owners aren’t a mystery. The mystery is whether or not shop owners will prepare for tomorrow’s challenges.

Going Multiple

If you add facilities for the wrong reasons or without thoroughly understanding what you’re getting into, you may end up with multiple headaches instead of multiplied success.

Streamlining the Industry

Collision repair has been a fragmented and inefficient industry for years — but consolidators are hoping to change all that.

Understanding Undercoats

Undercoats create the foundation for quality refinish work. In many ways, they recreate the OEM treatment process.

The Inventory Ate My Profits

When you stack inventory on your shelves, you might as well be stacking dollar bills. The key is to control your inventory – instead of letting it control you.

No Bonding Allowed

It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.