Measuring Basics
The more user dependent the measuring system, the greater the chances of error. For this reason, so-called "simp,tapes and gauges – aren’t simple to use properly.
Under Construction: Remodeling for Optimization
Three shop owners remodeled to optimize their operations. Was it worth the cost and aggravation? Absolutely
Peak Performance: Maintaining the Equipment in Your Paint Shop
The investment in a state-of-the-art paint department can be mind boggling.
Rains, Planes and Dames
Name: J&L Auto Body Location: Summerville, S.C. Owners: John and Linda Disher Established: 1981 Square Footage: 10,000 Number of Employees: Nine Repair Volume: 12 cars per week (collision) Average Repair Ticket: $2,000 September 1989: The winds picked up. The heavy rains came. The ocean went crazy. Wreaking havoc on lives and properties, Hurricane Hugo stormed
Reducing Hazardous Waste
Managing waste should be done with the same care and attention to detail as any other integral part of your business because, after all, it affects your bottom line.
To Be Dust Free Or Not To Be
An investment in a dust extraction system
Aftermarket Crash Parts vs. OE
Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).
A Well-Rounded Painter
If your customer-service index is high and your marketing efforts are giving your shop a healthy backlog of work, you know that what happens when vehicles reach your paint
department is critical to your continued success. And what goes on in your paint department is highly dependent upon the quality.
of painters you employ.
More Than an Estimate
It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading
Body Shop Boot Camp
While the collision shop of today is repairing existing vehicles, the cars of the future are off the drawing board and plans for production are underway. Increased use of aluminum and plastics, computerized navigational systems, crash-avoidance computers and sophisticated adhesives are all becoming part of our reality.