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What to Do When Sales Suck, Part I

While there isn’t always a quick fix for sagging sales, examining volume and production will reveal what went wrong – and what needs to be done to pull your shop out of the red.

Caution: Snake Pit Ahead

Unfortunately, poor business ventures aren’t as obvious as road signs flanked by flashing yellow lights and orange cones warning you of impending danger. (If only it were that easy.) How can you avoid such pitfalls? By learning from those who’ve already fallen prey.

Restyle Your Business: Offering Restyle Products

In 1999, retail sales of specialty equipment products totaled $23.24 billion. You can funnel some of that cash into your own pocket by offering restyle products – from fender flares to floor mats to grille guards – in addition to the collision work you do now.

Decked Out in Decals: They Can Provide Added Income

I’m sure you’ve seen them: Decals of every size, shape and color stuck to vehicles you know didn’t roll off the showroom floor looking like that. Where’d they come from? From shops like yours that know the proper techniques for applying these sticky little restyle items.

Reader Responses

Increasing Cycle TimeDear BodyShop Business:I just finished reading your articles on reducing cycle time (Jan. 2001 Production Issue). This leaves me extremely frustrated. Our shop employs 25 talented people, we have the latest in technology and a well-laid-out shop floor plan. But all of this means nothing if you can’t get the parts. With articles

It’s Getting Easier Being Green

“What’s the future hold for VOC compliance? With all the new regulations and the trouble it took to become compliant and to learn new techniques for materials, will it all have to be done again in the next two to five years? What’s next?“ – Sterling Wayne Stirewalt, shop manager, Mr. Dent, West Plains, Mo.

Running With the Big Dogs

“Things have changed with the way smaller body shops are treated by jobbers and product companies.Ten years ago, we saw more product support and received more attention from reps. How can we smaller shops get the same customer service and savings on products as the bigger guys? – GiGi Walker, owner, Walker’s Auto Body, Concord, Calif.

Dealer Incentives

“Why don’t the OEMs do a better job of supporting the collision repair industry through their dealer body?”

The Technical Side of Bedliners

Deciding to offer sprayed-on bedliners is more than a simple business decision. It requires some technical know-how. Which system is right for your shop? Which gun type is right for the system you choose? And which chemicals will mean quality jobs, satisfied customers and long-lasting color? All these are important questions if you intend to profit from this profit center.

Profiting From Plastics

There is money to be made repairing plastics.