Is a Body Shop Classification System Reality?
Hotels have a star classification system, so why can’t collision repair facilities? This kind of system would allow top shops to be compensated properly and would give consumers something to measure all shops by.
Roll the Dice
There’s never been more of a sure thing than the NACE show, which enters its 26th year and promises to deal you a full deck of new ideas to increase your business’s profitability.
Young Guns
Ray and Clare Santiago are hoping to set the industry ablaze with radical new ideas and a unique business philosophy.
Customer Service Crucial to Survival, Hendler Says
To survive in the changing collision repair industry, shops must do more to serve customers, Jeff Hendler, Collision Industry Conference (CIC) founding member and owner of JD Hendler Associates told about 40 members of the Connecticut Collision Repair Specialists (CCRS) at a recent monthly meeting. In his talk, “The Changing Industry – Your Role In
Aluminum Stud Welder Up For Grabs in NACE Drawing
A Car-O-Liner CR 55 Aluminum Stud Welder and dent repair tools will be awarded in a drawing sponsored by I-CAR, ASE, I-CAR Education Foundation and NATEF at the International Autobody Congress and Exposition (NACE). To be eligible to win the welder, entrants must be I CAR trained as well as ASE-certified, or attend an ASE-certified
The Mighty MIG
A little understanding of MIG welding will help you become your own personal troubleshooter. It will also help you create welds that aren’t just ‘pretty’ but are able to pass a destructive test.
Eliminate the ‘Fear Factor’
A group of your technicians confronts you with a list of demands and threatens to leave if those demands aren’t met. But there’s no need to panic if you’re running a sound business and have a plan to introduce new employees.
SCRS Affiliate Leadership Conference Slated for Sept. 25
The Society of Collision Repair Specialists (SCRS) Affiliate Leadership Conference is scheduled for Thursday, Sept. 25, from 8 a.m. to 5 p.m. at the I-CAR World Headquarters in Hoffman Estates, Ill. The conference will provide an opportunity to give direct feedback to SCRS and learn tips for running successful shops from other association members. The
Scholarships Offered for Female Collision Repair Students
For the sixth year, the I-CAR Education Foundation and AkzoNobel Coatings Inc. is offering several scholarships for women through the “Most Influential Women of the Collision Repair Industry” program. There will be two $5,000 winners; one winner from a secondary school and one winner from a post-secondary school. In addition, there will be six $2,500
Zara’s Receives Russ Verona Memorial Award for Industry Achievement
Zara’s Collision Center of Springfield, Ill., recently was recognized for achievement in the collision repair industry with the Russ Verona Memorial Award. Brad Zara, owner of Zara’s Collision Center, accepted the award on behalf of the business at the I-CAR International Annual Meeting in Scottsdale, Ariz. Eligibility for the award is based on achieving the