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Missouri Shop Licensing Legislation Would Be Effective in August

The Missouri Legislature is considering a bill that would create a state board of auto body repair that would license auto body repair facilities and physical damage appraisers. Under the bill’s licensing requirements, repair facilities would be required to: pay a licensing fee of $250 annually; have all required state and federal licenses, permits and

Missouri Shop Licensing Legislation Would Be Effective in August

The Missouri Legislature is considering a bill that would create a state board of auto body repair that would license auto body repair facilities and physical damage appraisers. Under the bill’s licensing requirements, repair facilities would be required to: pay a licensing fee of $250 annually; have all required state and federal licenses, permits and

Utah Shop Beats Out Top Department Store For Customer Service Title

Utah-based Cascade Collision Repair was named No. 1 in customer service by the readers of Utah Valley Magazine, beating out leading department store chain Nordstrom’s, which came in second in the reader poll. Brian Nichols, co-owner of the three-location, family-owned business, said the pride Cascade’s employees take in their work makes the difference when it

Plan for Success

A football team wouldn’t walk on the field without a game plan. Why would you run your shop without a business plan?

Bail Out or Bust

For several months now, I’ve been asked to comment on the government assistance package to the Detroit Three automakers. I’ve resisted so far for several reasons. First, I believe it’s important for journalists to remain neutral. Our goal at BodyShop Business is to be the collision repair industry information source, and to that end I’ve

Washington Shop Warns of Phone Scam

A Vancouver, Wash., body shop is warning others of a possible scam involving relay phone service for the hearing impaired. On Feb. 6, a customer called Alpine Auto Body via the phone service claiming to need a tow to Vancouver from Texas and the cash to pay for it. Shop manager Jim McCoy told KPTV

Kaeser Announces ENERGY STAR Partnership

Kaeser Compressors recently partnered with the Environmental Protection Agency’s (EPA) ENERGY STAR program. According to the EPA, an ENERGY STAR partnership offers businesses an energy management strategy that helps in measuring current energy performance, setting goals, tracking savings and rewarding improvements. Kaeser says that its ENERGY STAR partnership will help the company communicate the importance

Sherwin-Williams’ A-Plus Network Program Adds New Benefits

Sherwin-Williams Automotive Finishes Corp. (SWAFC) A-Plus Network – the brand’s value-added program providing comprehensive business solutions to help improve customer service, employee growth, insurance relationships, process refinement, productivity and profitability – now has several new benefits available, SWAFC announced. Recently, three additions were made to the program, including Fleet Response as a new business resource,

Conference Scholarships Offered by Women’s Industry Network

In keeping with its mission to support and encourage women in the industry, full-time students and collision shop employees are encouraged to apply for scholarships to attend the 2009 Women’s Industry Network (WIN) Conference held in Dallas, Texas, March 22-24. Student scholarships include conference registration, one-year membership to WIN, two nights’ hotel expense (based on

Repairers Say Detroit Three’s Troubles Could Affect Parts Pricing, Availability

With record losses, restructuring in progress, government bailouts and hundreds of dealerships closing across the United States, the Detroit Three automakers – Ford, Chrysler and GM – are far from in the black these days, and it’s having a trickle-down effect on everyone connected to them, including collision repairers. Repairers Jeanne Silver and Neal Cummings