Interviewing ABCs
Good interviewing takes time and preparation. Here are some steps you can take to ensure you hire the right person the first time.
Judge Tosses Progressive’s Fraud Suit Against New York Body Shop
New York body shop owner Greg Coccaro can mark one in the industry’s “win” column after a New York state Supreme Court judge yesterday tossed out a fraud case filed against him by Progressive Insurance. Coccaro and his Mercedes-Benz certified collision repair facility – North State Custom Auto in West Chester County, NY – were
From Red to Black
We lost more than $150,000 on paint and materials last year. The reason is because the old dollars times paint labor hours formula is outdated. The
solution is invoicing.
Property/Casualty Insurers’ Net Income Down 50 Percent in First Quarter
The U.S. property/casualty insurance industry’s net income after taxes fell to $8.2 billion in first quarter 2008 from $16.2 billion in first quarter 2007 and a cyclical peak of $17.7 billion in first quarter 2005. Reflecting the declines in net income, the property/casualty industry’s annualized rate of return on average policyholders’ surplus (statutory net worth)
Implementing Lean
An increasing number of body shops are eyeing lean manufacturing processes as a solution to their business woes. How do you implement such processes in a collision repair setting and break out of the “old way”? Here’s a step-by-step guide.
SCRS Elects New 2008-2009 Board of Directors
The Society of Collision Repair Specialists (SCRS) announced its newly elected 2008-2009 board of directors at its Corporate Awards Dinner at the Crowne Plaza in Philadelphia on April 15. Gary Wano of GW & Son Autobody in Oklahoma City, assumed the duties of chairman. Also elected to a new position was Aaron Clark of Collision
Mitchell Acquires Fair Isaac Medical Bill Review Business Unit
Mitchell International has entered into an agreement to acquire the workers’ compensation medical cost-containment business of Fair Isaac Corporation. Fair Isaac provides medical cost-containment technology and services to the workers’ compensation industry through this strategic business unit by providing a comprehensive suite of medical bill review solutions, including its flagship technology Smart Advisor and its
CAWA Lobbies California Legislators on Business and Industry Issues
Members of the California Automotive Wholesalers’ Association (CAWA) met in Sacramento to actively lobby the California Legislature to ensure no laws are passed that harm a robust and competitive independent automotive aftermarket industry and to highlight important legislative and regulatory proposals impacting aftermarket businesses. CAWA members met at the state capitol on March 26 with
CAWA Lobbies California Legislators on Business and Industry Issues
Members of the California Automotive Wholesalers’ Association (CAWA) met in Sacramento to actively lobby the California Legislature to ensure no laws are passed that harm a robust and competitive independent automotive aftermarket industry and to highlight important legislative and regulatory proposals impacting aftermarket businesses. CAWA members met at the state capitol on March 26 with
Ohio Body Shop Owners Association Pushes Consumer Education, Quality Repairs
It was just a low-key meeting at a Mexican restaurant, but the subject matter was anything but low-key. Members of the Ohio Body Shop Owners Association (OBOA) met March 10 in Oregon, Ohio, to discuss their latest consumer education ad campaign and also to go over some legislative strategies aimed at countering what they believe