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Collision Repair Salary vs. Commission

Each compensation method has its pros and cons. Ultimately, it comes
down to choosing the one that will compensate each individual technician according to his or her ability.

The Unofficial Collision Repair Dictionary

Many terms are used every day at our shops, but their true meanings are often muddled by the craziness of our business. A quick check of the dictionary can get us back on track.

Visualize Your Success

Putting in a few simple ‘traffic lights’ or visual cues in your shop can result in fast improvement
you’ll be able to see within days.

Get it Straight: Universal Anchoring

Universal anchoring is still the most popular frame straightening method in the U.S., but the fixture method is quickly catching up. Here’s a comprehensive look at both methods and the machines most suited for them.

Who’s the Expert?

We’re the collision repair experts yet we allow insurers to dictate how repairs are done and let them pay us a mere pittance for it. The potential result is my biggest fear: an industry full of unqualified technicians

A Journey, Not a Destination

Lean is about a process of continually ‘getting it’ because you never stop trying to get there. But you must begin with understanding where you’re going and why you’re going there.

Plan for the New Year: Launching the New Business Plan

Well, it’s the start of another “new” year, and as such, a time for some brief reflection on, or review of, last year’s performance — and then on to launching the new business plan. After all, haste makes waste and, by the time you read this, we’re well into the new year already. So, it’s

Re-Thinking the Shop Manager Role

In ‘lean’ organizations, the process itself is the ‘manager,’ freeing up your actual shop manager to be a leader instead — someone focused not on problem solving and putting out fires, but on building a better business.

A Few Good Techs

Is there really a technician shortage or just a misappropriation of qualified techs? Is the pool of technicians shrinking faster than the collision repair market?
Will the end result be higher door rates?

Your Lungs, Your Skin, Your Life

Many collision repairers still aren’t properly protecting themselves from isocyanates. It’s time that changed.