Is There Still Money in Glass Repair?
A variety of factors have made in-house glass work less profitable, but some shop owners still make it work. Is it right for you?
Waste Not, Want Not: Eliminate “Waste” in the Business
The overall objective of a process-centered enterprise is to eliminate “waste” in the business. In doing so, you can more effectively deliver what customers want — and reduce your costs.
A ‘How-To’ Guide for Increasing Labor Rates, BodyShop Business, February 2006
Rather than belabor the exhaustive list of reasons labor rates need to rise, let’s focus on what type of market conditions act to create higher – or more frequently increasing – prevailing rates in individual markets. By Tigger (from his view in the Thousland Acre Wood) No one in the collision repair industry would argue
Will Insurers Eventually Purchase All Parts Directly from OEMs, Eliminating Shop Profits on Parts?
I’m going to play the devil’s advocate and say, ‘Yes, but only if we continue in our present path of doing nothing to stop them.’ We wouldn’t even be discussing this problem if all shops realized that the repair contract is between you (the shop) and the vehicle owner. Contrary to common, but misinformed belief,
Strategies to Stretch Profit Margins
Your options for increasing profit margins are limited when a vendor supplies you with the part, material or service. Instead, focus on improving the one profit margin you do have direct control over: labor.
Disproving the Wheel Alignment Fallacy
The next time an adjuster wants to pay you tire-center prices for a collision wheel alignment, get out the P-pages and educate him till he gets it.
Paid in Full
A new service dedicated to collecting overdue and insurer-contested accounts takes the frustrating, time-consuming burden off your back — and gets you paid fairly for what you do.
Build a Better Mousetrap, and the World Will Beat a Path to Your Door
7 strategies for quality-driven shops to maintain profitability in a marketplace fixated on “fast” and “cheap.”
Insurers Don’t Set Prices – Unless We Let Them
It’s time that we, as repairers, start holding insurers, information providers – and each other – accountable for the state of our industry.
Putting the “Expert” in Witness
By using your repair knowledge in the courtroom, you can make upward of $150 an hour – and educate and protect consumers at the same time.