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Building a Case for Industrialization

When your competition industrializes their operations, their production efficiency will improve dramatically – possibly 37 to 50 percent in a single shift. With such fierce competition, can you afford to continue doing something because “that’s the way we’ve always done it”?

Constructing the Ultimate Shop Design

No matter what the scale and scope of your shop, you just may benefit from having another pair of eyes examine your layout and procedures.

Is Your Paint Shop Profitable?

It’s all in the numbers. By taking out your calculator and figuring how well you’re doing on your key performance indicators, you can quickly determine where you’re proficient in the paint shop and where you’re just painting yourself into a corner.

Orange You Going to NACE?

Bound for Orlando – the land of oranges and overabundant family fun – NACE promises a jam-packed schedule of seminars and workshops that leaves little time for mousing around.

Blending 201 – The Next Course

Gone are the days of vinyl tops, so quarter panels and roofs must form a continuous panel to blend. This means the clear should be applied over the entire area (if you use the method explained in Blending 101). It also means there’s an area for debate and disagreement between insurers and repairers.

Don’t Assume. It Really Does Make an A** Out of U

I figured Mr. and Mrs. Gray knew the check was being sent to them, not me. Now they were mad because if I wouldn’t release their car, they’d have to cancel their vacation. This was when I realized I needed to change the way I communicated with customers.

Is Your Shop the Only One

Ever been told your shop is the only one charging for that? Well … you’re not alone.

The Rest of the Way Around the World

After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar…(Continued from the August 2000 issue of BodyShop Business).

Halfway Around the World in One Article

After BodyShop Business’ roving reporter Mike Lawrence returned from his two-day, 17-country whirlwind trip – in which he studied collision repair markets around the globe – he determined that while each country’s market is unique, it also sounds strangely familiar.

Ditch Your One-Dimensional Ways

Only selling collision repair service these days? Diversification is the answer
to getting your profits back and making your business worth owning.