You Want a Piece of Me: Sectioning
The term sectioning makes some of us regress into our memories to a time when we lived to cut and splice automobile bodies to such an extent that they became unrecognizable as to their original make or model. Come on, admit it, at least half of you are looking back, somewhat reverently, thinking about the
Got Friction? Metal Department vs. Paint Department
One of the longest-running battles within a collision repair facility is the one between the metal department and paint department. And in some of the shops I’ve worked with throughout the world, it had escalated past a battle – it was more like a civil war going on between these two main production departments. Each
Complete Estimates = Bigger Bucks
Writing more accurate estimates doesn’t require extra man power or costly equipment. Just a little extra time on the part of your estimator will increase shop sales, improve efficiency and boost profits.
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Cheap But Good: Advertising Ideas
Advertising doesn’t have to be expensive. The money you pour into costly print or broadcast ads can be better spent on other (read: cheaper) advertising endeavors.
A Big City Small Business
Gold Coast Auto Body, Chicago, IL.
Boosting Booth Production
Don’t let poor production processes hurt shop profits. Proper spraybooth placement, setup and maintenance could mean another $500,000 in sales per year. Interested?
10 Steps For Delivering a Lean, Mean, Clean Machine
When you carefully detail vehicles, customers are reassured the entire repair was equally well done. In fact, their satisfaction will increase by as much as 40 percent if their vehicles are truly sparkling clean on delivery.
A View of the Industry
A snapshot of the “Collision Industry” survey.
Dealing With Mr. “I-Can’t-Pay-My-Deductible”
It may be tempting to do your customers a favor when they threaten to take their business elsewhere. But when you see how this adversely affects the industry and your own shop, you’ll realize that you’re a moron if you allow some whiner with a eductible problem to peer pressure you.