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Pre- and Post-Repair Scanning: Plugging into the Truth

Scanning has become a necessary step to determine whether all the sophisticated electronics and safety features in today’s high-tech vehicles are functioning properly – before and after the repair.

Collision ‘Repair Storm Brewing’ in United Kingdom, Research Firm Says

The United States isn’t the only nation grappling with the rising cost and complexity of repairing today’s high-tech vehicles.

Ford Collision Parts Truckload Program Marks 20th Anniversary

Ford Customer Service Division’s Collision Parts Truckload Program, which began in 1997 with 40 fascias, is marking its 20th anniversary this year.

Liberty Mutual Auto Insurance Rates Headed Higher as Collisions Dent Fourth-Quarter Profits

Executives from Liberty Mutual Insurance acknowledged that the company will continue to raise auto insurance rates to offset an uptick in the frequency and severity of auto claims.

CAPA Tops 10 Million Certified Lighting Parts

The major milestone reached in January includes headlamps, tail lamps, fog lamps and reflectors.

CAPA Announces New Certification Standard for AC Condensers

The standard includes performance-testing requirements for leak resistance, burst resistance and heat exchange, as well as fit.

Mississippi Collision Repairer Challenges State Farm Over Vehicle Scan

A Mississippi body shop owner claims that State Farm is refusing to pay for a pre- and post-repair scan of a 2012 Chrysler van, despite acknowledging that Mopar says it must be done.

Business Management: Electronic Avenue

A lot of body shops are still ordering parts via the phone or fax, but electronic parts procurement is slowly but surely gaining ground.

Editor’s Notes 2.0: Bumpin’ Along

Not even a blizzard could keep us from fixing the plastic bumper cover of my son’s 2005 Pontiac Grand Am GT Coupe…and I think he might have found his calling.

It Ain’t the ’70s Anymore

As vehicles become more complex, our compensation should be more in line with the times. Here are some common procedures we don’t get paid for but should.