South Carolina Body Shop Owner Takes on State Farm Over Botched Repair
After inspecting the car repaired by a Select Service shop, Ascue’s Auto Body & Paint Shop came up with a corrective estimate total of $5,423.03, far more than State Farm’s estimate of $519.
Connecticut Supreme Court Delivers $35M Blow to Body Shops
The plaintiffs filed suit in 2003 in an attempt to circumvent the contracts the body shops entered into through The Hartford Fire Insurance Company’s direct repair program.
U.S. Senator Urges Attorney General to Investigate Auto Insurance Scheme
Richard Blumenthal (D-Conn.) says steering has the “harmful effect of limiting consumer choice, creating a serious safety risk and suppressing competition in the auto repair industry.”
Confessions of a Lean Rookie
Implementing lean/kaizen in a high-production shop produced some major challenges for me.
Esurance Settles Assignment of Proceeds Cases with New York Body Shop
“Short pay” claims totaling more than $6,000 settled with Nick Orso’s Body Shop for repair items such as OE vs. aftermarket parts, P-page omissions, labor rate and paint material caps.
State Farm PartsTrader: Is There a Snake in the Grass?
What I see at the moment is the single benefit of helping State Farm save dollars on parts expenditures. Should this be done at the expense of an industry that’s stretched thin as it is?
Collision Repair Data Mining: Is It a Threat to Your Business?
Collision repairers are becoming increasingly concerned that their data is being used in ways they’re unaware of. They also feel it’s being used against them to control market dynamics.
Mississippi Body Shop Owner Pleads with State Farm to Reconsider Parts Procurement Program
In letter addressed to State Farm Claims Consultant George Avery, John Mosley asks Avery to see negative potential consequences of PartsTrader program.
Should Collision Repairers Unionize?
Some say that unions could be the solution to low wages and other issues in the collision repair industry. Others say unions would make those problems worse in a “careful what you wish for” scenario.
Why Should the Shop Make up the Dollar Difference in a Damage Claim?
An insurance claim repair involves four parties: the insurance agent, vehicle owner, insurance company and repair shop. So why is it assumed that the shop will make up the dollar difference in a damage claim?
