Confessions of a Hail Chaser
Hail chasers have evolved from an illegitimate group of ragtag hooligans to a new breed of professional PDR technicians. But there are some stories from the early years…
Interviewing ABCs
Good interviewing takes time and preparation. Here are some steps you can take to ensure you hire the right person the first time.
Practice Makes Perfect in PDR
A steady flow of paintless dent repair work is crucial to keeping a PDR specialist’s skills sharp, and can serve as justification for a select few shops having a specialist in-house. For most shops, however, outsourcing is the way to go.
The Unofficial Collision Repair Dictionary: Part II
Class is back in session, students, as we take another look at terms used every day at our shops to figure out their true meanings.
Long Live the Oxyacetylene Torch
Some think the oxyacetylene torch is dead. But more than a few master techs consider it a vital tool in their arsenals, and you may too once you understand its versatility.
Is It Possible to Run a Body Shop Without Lying, Cheating and Stealing?
Point CounterPoint
Putting the “Expert” in Witness
By using your repair knowledge in the courtroom, you can make upward of $150 an hour – and educate and protect consumers at the same time.
Do you Know Watt?
I’ve seen a lot of weird electrical “incidents” during my career. (One buddy became a conductor due to his fascination with aluminum foil.) Although we don’t need to be electrical geniuses, we do need to know how to
troubleshoot and repair wiring problems.
Spray-Gun Tips for Automotive Painting
You don’t need a new spray gun (even though you may want one) to get the most from your gun and to create a great paint job.
My Girlfriend’s Gonna Kill Me: “I’m Ben Affleck”
It was a cold, wintry day in December 1997 – that awful week between Christmas and New Years. (You know how it is. Tons of work to get through the shop in a short week.) It was about 4:30 on a Friday afternoon, and we were having one heck of a snowstorm. In fact, this