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Tools Invented by Collision Repairers

Eureka! These repairers saw a better way to do their jobs, rolled up their sleeves and invented tools they hope will revolutionize the industry.

CIC Panel Lists Vehicle Complexity, Training as Top Challenges

Vehicle complexity and training were the two main challenges members of a panel discussion held at the Collision Industry Conference last week in Palm Springs, Calif., said lie ahead for the collision repair industry. Members of the panel included: Guy Bargnes of Bargnes Associates; Randy Hanson, auto director for Allstate; John Edelen, president and CEO

Appraiser Targets Insurers, DRP Shops in Book on Consumer Fraud

In his 25-plus years of experience in the collision repair industry, including seven as a licensed motor vehicle damage appraiser, Dan Wyatt has seen it all. Most of what he has seen has led him to the conclusion that insurance companies, adjusters and DRP body shops have colluded together in a massive scheme to defraud

CAR-O-LINER Names Randy Profeta Director of Technical Services and Industry Relations

CAR-O-LINER Company has named Randy Profeta its new director of technical services and industry relations. Profeta has worked in the automotive and collision repair industry for more than 30 years, including job assignments in both the retail and wholesale segments of the automotive industry.  Before joining CAR-O-LINER, Profeta worked as a senior consultant and project

CCC Featured Guest on Next CREW Webcast

Collision Repair Executive Webcast (CREW) has announced that the special guests for the Thursday, July 23rd session will be three representatives of CCC Information Services Inc.: Jim Dickens, general manager and senior vice president of the Automotive Services Group, Susanna Gotsch, director/industry analyst, and Mark Fincher, vice president of market solutions. Dickens, Gotsch and Fincher

JUNE COVER STORY: Protect Your Interests

With the proper legal advice, you can use these documents to establish you and your customers’ rights, obligations and interests at the outset of your business relationship.

TECH FEATURE: The Case of the Murdered Paint Job

A horrible paint job. A miffed vehicle owner. An upset insurance company. We were out to crack the case. And everyone and everything were suspects.

Preparing a Body Shop for Waterborne Paint Conversion

Waterborne is better for the environment and has some unique and beneficial advantages. But it isn’t a switch that should be made on a whim.
Part 3 of a three-part series.

Confessions of a Hail Chaser

Hail chasers have evolved from an illegitimate group of ragtag hooligans to a new breed of professional PDR technicians. But there are some stories from the early years…

MARCH COVER STORY: Rally for Retail

Trying to change your posted door rate that insurers control might be as silly as wishing for wings to fly. Creating retail list prices, however, could establish a baseline for negotiation and show insurers just how much of a discount they’re getting.