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The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

Insurer Relations Profile: Freedom to do What You Want?

Many collision repair shop owners started their businesses for the freedom owning a business offers — freedom to be your own boss, freedom to do what you want, how you want, when you want.

The Next Generation: Difficulties Shop Owners have Recruiting New Blood into the Industry

The economy of our great nation has been strong enough of late that young folks who have the desire to succeed and become proficient at something can choose many career routes to follow. Unfortunately for us, repairing damaged vehicles doesn’t seem to be at the top of their wish lists. Computers, sales, various unionized trades … these choices rate higher than our industry. Just look at attendance at various vo-tech schools. More class space is allocated to other career choices, and more students attend classes for other career choices than they do for autobody repair.

Diagnosing Power-Train Damage

Ever suffer from “post traumatic tail light syndrome” — as the customer drives off in his newly repaired vehicle, you wonder if you found all the damage? To help, techs offer insight on finding elusive mechanical problems.

Is Your Shop Lost? Estimators and Knowledge Go Together

A solid estimate is the road map to quality repairs and higher profits. But if your estimator isn’t knowledgeable enough, he could steer your shop in the wrong direction.

Small, But Formidable: The Smaller Bodyshops

Growing your business doesn’t necessarily mean “growing” your business. Consider Dave Stephenson, who’s built a solid reputation and six-week backlog out of his one-man shop in a small Iowa town.

Living Life: Empowering Employees

Tired of working 80-hour weeks? Ready to start enjoying life rather than watching it pass you by? Empower your employees, and you can stop putting off until retirement what you could be doing today.

Understanding Undercoats

Undercoats create the foundation for quality refinish work. In many ways, they recreate the OEM treatment process.

When Worlds Collide: Collision Repairers vs. Insurers

Can collision repairers really fight off the insurer invasion of the industry? Or, rather than waging war, should they learn to live together in peace?