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Insurers: Cowboys At Heart?

Some insurers are rounding up consumers and steering them out of shops like herds of cattle – leaving many shop owners to ask: “Where’s the beef?”

Which Benefits Are Beneficial

For most collision repair shop owners, devising
an effective employee benefit plan is a guessing game at best.

Knowledge is Power

Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?

Measuring Basics

The more user dependent the measuring system, the greater the chances of error. For this reason, so-called "simp,tapes and gauges – aren’t simple to use properly.

Purchasing Power

Before you hand over the cash, rattle off your credit card account number or sign the bottom of a check, be sure you can justify the expense of that new piece of equipment.

Advanced Measuring: Part Two

3-D measuring systems can provide the accuracy
necessary to repair today’s vehicles – provided that techs are
trained to accurately operate them.

What A Tangled Web We Weave: Re-Installing Electrical Components and Wiring

Now that all the metal repair and refinishing has been completed, it’s time to start thinking about reinstalling all the electrical components and wiring removed before and during
the repairs, right?

Your Questions Answered

Searching for solutions to common shop layout problems? Search no more. These expert suggestions may be just what you need to solve your blueprint blues.

Three of a Kind

In my 27 years in the industry, I’ve never seen paint problems more infrequently than I do today. Massive, critical paint failures are extremely rare in any shop that uses a single brand of automotive finishes from start to finish. The few times in the last couple of years that I’ve gone to look at

The Final Chapter: The Slates

During the past year, BodyShop Business brought to you the Slates, new body shop owners in Tennessee who shared their trials and triumphs with us, hoping to help others who encounter similar situations.