ABAT Creates Customer Complaint Form for Member Shops
ABAT intends to send the complaints about insurers to legislators and the Texas Department of Insurance.
Auto Glass: Adding Value to Your Body Shop
With the auto glass business model changing, there are more advantages to body shops adding glass service or actively marketing it.
CARES Bill Resource Guide for Body Shops And Other Small Businesses
As the nation struggles with the COVID-19 crisis, many body shops and other small businesses may need to lean on the federal government for assistance.
Twin Lakes Auto Body and RV Repair
Brothers Randy and Glenn Holbrooks began their business 25 years ago in Seneca, S.C., and are realizing how quickly the industry is changing.
50 Years and Counting: A Look Back at My Collision Career
After 50 years, I’ve learned that collision repairers are a resilient bunch who can overcome any challenge.
Advanced Materials: Planning for Your Body Shop’s Future
No matter where your collision repair facility is located, advanced materials like composites, high-strength steel and aluminum are in your future.
Auto Body Equipment: Price Isn’t Everything
Price shouldn’t be the only factor in your buying decision when it comes to equipment.
Meet the BodyShop Business 2019 Executives of the Year
This year’s Single-Shop award winner is Keith Hazen of Collision Repair Center, and the Multi-Shop winner is Ron Perretta of Professionals Auto Body.
Close Rate: Getting Customers to Choose Your Body Shop
Before you start worrying about labor efficiency and how much paint and material you’re selling, worry about the people who let you write an estimate and didn’t have their vehicle fixed in your shop.
Measuring P&M Sales and Expenses in Your Body Shop
In this column, I’ll share my benchmarks and my math for the one management number that every body shop spends at least some math time on – paint and material (P&M) sales and costs.
