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Why Haven’t We Seen a Major Increase in Labor Rates Yet?

Between the nationwide tech shortage, parts shortage, the large amount of people wrecking their vehicles and inflation through the roof, why haven’t we seen a major increase in labor rates yet?

Is it Legal for Insurers to Settle Losses for My Customers’ Vehicles?

Why doesn’t the DOI enforce the contract between the vehicle owner and the insurer? And how is it legal for insurers and DRP shops to settle losses for my customers’ vehicles?

What Will the Collision Landscape Look Like in 10 Years?

With autonomous vehicles starting to take over transportation, what will the collision center landscape look like in 10 years?

What Is the Best Way to Keep Up with OE Repair Procedures?

What is the best way to keep up with information and repair methods to prove to the insurance company that certain things need to be done during a repair?

When an Accurate Estimate Is Written, How Can Insurers Change It to Benefit Themselves?

When an accurate estimate is written, how can an insurance company change the times, rates, options, etc., to make it conform to their own rules?

Celebrating You, Our Readers

The April Reader’s Choice issue is in honor of you. We’ve done it for 20 years and plan on doing it another 20. Just keep those questions coming.

How Can I Show the Owner of My Shop That Small Investments in Equipment Can Pay Off Big?

How can I show the owner of my body shop that small investments in equipment can actually lead to more profit?

The Readers Take Over the April Issue of BodyShop Business

Do you want to take over the April 2019 issue of BodyShop Business and win $50? Submit your question to bodyshopbusiness.com/readers-choice/ and fill out the form.

How Do I Transition from Flat-Rate Pay to Salary-Based with Bonus?

Team-pay structures are becoming more popular because, when properly managed, they can make the team more productive and encourage individual career development.

Why Do Insurers Require Shops to Use Substandard Parts?

If insurers can’t authorize any repair, how can they specify any part to be used in a repair? The answer is very simple: They can’t.