Enterprise ARMS Data Reveals North Dakota Has Fastest Repair Times
State had eight-day length of replacement rental, followed closely by Minnesota, Nebraska and South Dakota.
AASP-MN Hosts Successful Annual Meeting & Convention
The Alliance of Automotive Service Providers of Minnesota (AASP-MN) held its Annual Meeting & Convention at the Crowne Plaza Minneapolis West on April 11 and 12 in Plymouth. More than 250 area shop owners, vendors, presenters and industry supporters gathered to take part in informative seminars, networking opportunities and entertainment. The “Peer-to-Peer Roundtable & Networking
House Subcommittee Holds Hearing on Motor Vehicle Safety Provisions in Highway Bills
Many witnesses expressed concern for overlapping themes that included standards for use of new technology in vehicles, safety of passengers and importance of accountability for vehicle-related mishaps.
BSB Undercover: The Estimate Roundup
The BSB staff went undercover, taking a damaged vehicle to several body shops in Northeast Ohio. The difference in the estimates we received, the physical appearances of the shops and the way we were treated as potential customers was startling.
CARSTAR Leadership Discusses Consolidation, MSO Trend
After wrapping up their annual conference Sept. 24-27 in Seattle, Wash., that hosted nearly 400 insurers, vendors and franchisees, the leadership of CARSTAR stated in a recent teleconference their belief that consolidation and the MSO trends in the collision repair industry remain strong. "Industry consolidation is continuing, with MSOs like us adding to their networks
Air Compressor Service: What You Need to Know
A fully functioning and well-maintained air compressor keeps a shop ticking. So what happens if it skips a beat?
Get it Straight: Universal Anchoring
Universal anchoring is still the most popular frame straightening method in the U.S., but the fixture method is quickly catching up. Here’s a comprehensive look at both methods and the machines most suited for them.
Shrewd Player, Poor Payer: Progressive’s “Concierge” Program
Despite Progressive’s hardball reputation, it’s had no trouble recruiting shops for its “concierge” program – which eliminates all shop/customer contact and makes Progressive liable for repairs.
Shop Profile: Working Smart
Shop Name: Quality Collision Repair Inc. Location: Rockledge, Fla. Established: 1983 Square Footage: 6,642 Owners: Everette and Sandy Sharpe No. of Employees: 10 Repair Volume/No. of Cars Per Month: 60 cars per month Average Repair Cost: $1400 Shop Layout Working on his business – rather than in his business – has allowed this shop owner
Going Head-To-Head with DRPs
If you’re of the opinion that you can “beat ’em and don’t want to join ’em”, you need to market your shop
aggressively to consumers and offer them something they can’t get at a preferred provider shop.
