The MSO: KPIs – The Key to Delivering Top Performance
I believe it is critical to our continued success to deliver the best performance on quality, speed and cost to our clients.
The MSO: Repair Planning – The Key to Success
Proper repair planning is the foundation of a well-run shop.
CARSTAR Reports Record First Quarter, Discusses Growth Plans
CARSTAR North America posted a nearly 15 percent year-over-year increase in sales for first-quarter 2017, the company reported.
Enterprise Rent-A-Car Supports Open, No-Cost Data Platform for Claims Repair Industry
“Everyone benefits from an open and level playing field when industry service providers and product suppliers are able to innovate by using industry-generated data,” said Mike Hawkins, vice president of business development for Enterprise.
I-CAR Announces New 19,000-Shop Goal
I-CAR aims to provide training, knowledge and solutions to 10,000 more shops than the 9,123 shops it trained in 2015 through expanded and improved training courses, topic areas and learning methods.
Maaco Holds DRP Summit in Boston
Thirteen Maaco shop owners from Massachusetts, Georgia, Maryland, New Jersey, New York, Pennsylvania and Rhode Island attended to learn how they can get more insurance business by leveraging their KPIs.
CARSTAR Expands EDGE Performance Group Training Program
CARSTAR states that the program has helped many of their stores achieve the industry’s highest KPIs and industry-leading customer satisfaction.
I-CAR Commends Innovation Group for Gold Class Commitment
The Gold Class designation lets consumers know a collision repair shop has technicians who have received industry-recognized training that contributes to proper repairs and consumer safety.
How They Work: Plastic Repair
More and more shops are repairing plastics today. Success usually follows for those who take the time to learn the correct methods to do it.
Axalta Announces Course Topics for NACE | CARS 2015
Paint manufacturer to offer two courses: “Leader Care: The Health of a Leader” and “Implementing Effective Estimating and Repair Planning Teams.”
