What to Do With Sagging Sales
In May, we examined how insufficient volume can put you in the red. But volume is only half the problem. Insufficient production also poses a serious threat to your shop’s sales. Luckily, it’s all fixable.
Behind the Blend
It takes more than technical know-how to create an invisible blend. Communication between customers, technicians and other shop staff is also an important ingredient. Mix them all together, and you’ve got the makings of a flawless repair.
The Spraybooth School of Hard Knocks
Everybody makes mistakes. (Trust me, I’ve been party to some big ones.) But if you learn from those mishaps instead of dwelling on them, you’ll come out ahead – and may even avoid a repeat performance.
Purchasing Profile: Aftermarket Crash Parts
You know you have to spend money to make money – but sometimes it’s on stuff you’d rather not buy.
Ignorance Isn’t Bliss: Training is Cheap
Think you don’t have the time or money to train your administrative and management employees? When you see what training does for your office’s productivity, training is cheap compared to what ignorance costs you.
What to Do When Sales Suck, Part I
While there isn’t always a quick fix for sagging sales, examining volume and production will reveal what went wrong – and what needs to be done to pull your shop out of the red.
Two Words: Plastic Refinish
As plastic components become more prevalent on auto exteriors, it’s becoming crucial to know how to properly refinish these parts.
From Classroomes to Computers
Employee education has evolved from printed manuals to virtual classrooms. But is virtual as good as the real thing?
Decked Out in Decals: They Can Provide Added Income
I’m sure you’ve seen them: Decals of every size, shape and color stuck to vehicles you know didn’t roll off the showroom floor looking like that. Where’d they come from? From shops like yours that know the proper techniques for applying these sticky little restyle items.
It’s Getting Easier Being Green
“What’s the future hold for VOC compliance? With all the new regulations and the trouble it took to become compliant and to learn new techniques for materials, will it all have to be done again in the next two to five years? What’s next?“ – Sterling Wayne Stirewalt, shop manager, Mr. Dent, West Plains, Mo.