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If It’s Broke, Fix It: Allstate, Sterling, and Your Shop

“We finally parted ways,” says a Louisiana shop owner who – during the past few months – has voiced his concerns to me about Allstate acquiring Sterling and his own business’s shaky relationship as an Allstate PRO shop. “But we’re still repairing cars with Allstate drive-in estimates – and making more money because they’re at a higher labor rate. Go figure!”

In a State Over Allstate

ermarket parts as possible, and if there’s any question or disagreement, “See us in court!” I have a database of more than 50 insurers that I dealt with last year. We’re near a naval base and get people with insurance companies from every corner of the country. Without a doubt, Allstate is the most difficult

In Better Hands…Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.

You’re In Better Hands Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?

All In a State Over Allstate

Dear Georgina, After reading your Editor’s Notes in the current issue (June 2001, “All in a State Over Allstate”), I felt compelled to share what we’ve done concerning Allstate. On Feb. 14, 2001, we had a meeting with our Allstate DRP representative. Her boss was also invited but didn’t come to the meeting. Our agenda

Allstate Purchased Sterling Collision Centers

“We’ve been a PRO shop for Allstate for 15 years,” says a New Orleans shop owner who’d just learned Allstate purchased Sterling Collision Centers, a consolidator with 39 shops. Though this shop owner didn’t see it coming, he did know something was up. “Several months ago, [Allstate] reviewed our estimates written for them. After a

An Allstate Exec Wrote this Article

Don’t turn that page! Regardless of how you feel about the insurance industry, try to objectively read this article. Why should you? Because few repairers know what it’s like to work on the insurance side – yet this perspective can give you insight into situations you encounter daily and help you run your business better.

WIN Announces New 2024-25 Board Leadership

The Women’s Industry Network executive board executes on WIN’s vision and mission for women serving in the collision repair industry.

NABC Donates Recycled Rides to Three Georgia Families

The NABC, along with various insurance and repair partners, recently donated Recycled Rides to three deserving Georgia families.

CAPA Elects New Members to Board of Directors and Technical Committee

The Certified Automotive Parts Association has announced the election of four members to its board of directors and three members to its technical committee.