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Where Have All The Graduates Gone

The number of quality entry-level techs graduating from vo-tech schools continues to slump. So what are you doing about it? As the saying goes, if you’re not a part of the solution, you’re a part of the problem.

The “Big 3” Interview

Reps from Ford, GM and DaimlerChrysler speak candidly about their plans, their problems and their predictions for the collision repair industry.

Weighing the Options: Repair or Replace?

To repair or replace shouldn’t be decided by tossing a coin or by an insurance company. If you’re unsure what to do, your best bet for success is to talk with techs who’ve been there, done that.

Use It – Or Lose It: New Technology

If you’re not fully utilizing today’s technology — if your shop’s full of “toys” that no one uses — then you’re not fully utilizing your shop’s potential for profits.

Deep in the Heart of Texas: The NACE Convention

Round ’em up and move ’em out! NACE is headed for Dallas!

Window of Opportunity? Glass Installation…

If you thought glass installation would be a simple, trouble-free profit center, think again. Properly replacing glass is just as complicated as properly repairing collision
damage.

No Bonding Allowed

It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.

Why Weld Plastics?

It’s not unheard of for someone to ask, “Why even bother with plastic welding?” The answer: It can be a cost-effective repair method for many plastics that you’d normally throw out.

Will Bonding Endure a Crash

The use of “structural” adhesives to attach outer door skins, hoods, deck lids and body panels is nothing new. In fact, the vehicle manufacturers have been doing it for years.

More Than an Estimate

It used to be so easy to write an estimate. Easy, that is, until the ARMS people announced to the country: "A customer doesn’t need an estimate. The customer is in pain and wants his vehicle made whole again." This tiny piece of information had a huge – and dramatic – effect on many leading