ASA Talks With Allstate About New Technology
The Automotive Service Association (ASA) recently met with Randy Hanson, a claim service manager for Allstate who’s overseeing its direct-repair program, to learn about Allstate’s new technology efforts and vendor credentialing program. Allstate recently announced that it’s moving forward with an “open platform” concept for repair facilities in its Priority Repair Option (PRO) program. The
A Legal Primer
Knowledge of your legal rights and your customers’ legal rights is critical to your long-term success.
Connecticut Repairers Win Unanimous Supreme Court Decision on Steering
The Auto Body Association of Connecticut (ABAC) today announced that it won a significant victory in its pending lawsuit against The Hartford Fire Insurance Company, with the Connecticut Supreme Court unanimously upholding a lower court certification of the class action. ABAC, along with three Connecticut auto body repair shops, allege that the insurance company
PPG Launches CertifiedFirst Network Webinar Series
PPG Automotive Refinish today announced that the CertifiedFirst Network will launch a series of monthly Webinars to support collision center owners in their efforts to successfully market their shops to consumers and insurers. The Webinars will cover a wide range of topics designed to help develop business and customer relationships and capitalize on insurance company
Connecticut Repairers Win Unanimous Supreme Court Decision on Steering
The Auto Body Association of Connecticut (ABAC) today announced that it won a significant victory in its pending lawsuit against The Hartford Fire Insurance Company, with the Connecticut Supreme Court unanimously upholding a lower court certification of the class action. ABAC, along with three Connecticut auto body repair shops, allege that the insurance company engaged
ASA Honors Member Achievements at “Celebration of Excellence”
The Automotive Service Association (ASA) held its annual “Celebration of Excellence” May 3 at the Hyatt Regency in Santa Clara, Calif. The special awards dinner honors the achievements of ASA members and its industry partners. Bill Haas, AAM, ASA’s vice president of education and training, hosted the program, which opened with the introduction of ASA’s
Progressive Changes Policy on Partial Paint/Full Clear
In response to industry feedback and in an effort to improve relationships with repairers, Progressive has decided to re-evaluate its position on partial paint/full clear. This came out of a meeting between members of the Automotive Service Association’s (ASA) Collision Division Operations Committee and Chris Andreoli, corporate PD process manager of Progressive Insurance, May 1
Anti-Steering Tactics Offered at IGA Conference
"’Maybe consumers don’t care where they go – they just want their cars fixed.’ Does anyone remember who said this?’ asked Corey Hemperley of Windshield Doctor in Pocatello, Idaho, at the “Steering—What You Can Do” session at the recent Independent Glass Association (IGA) Annual Conference in Las Vegas. Hemperley was quoting Sen. Don Benton, who
The Consumer-Centric Solution
With DRPs losing favor and shops in desperate search for profitability, creating a consumer-focused business model may be the answer.
SCRS Elects New 2008-2009 Board of Directors
The Society of Collision Repair Specialists (SCRS) announced its newly elected 2008-2009 board of directors at its Corporate Awards Dinner at the Crowne Plaza in Philadelphia on April 15. Gary Wano of GW & Son Autobody in Oklahoma City, assumed the duties of chairman. Also elected to a new position was Aaron Clark of Collision