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Disposable Cars?

More repair-friendly vehicles don’t appear to be in our future, equating to fewer vehicles being repairable and those that aren’t totaled costing more to repair.

Shop Profile: Cornering the Luxury Market

This shop owner knew what he wanted and got it: a thriving
business that repairs high-end vehicles and doesn’t compromise on quality.

Want $10 More Per RO?

If you’re not invoicing for paint and materials, you’re giving away
THOUSANDS of dollars each year.

The Right to Repair

Just how accessible is repair information these days and is legislation still needed to ensure a level playing field?

Shattered Market: The Body Shop Glass Business

NAGS list price discounts are increasing, labor payments aredecreasing and deals made behind our backs are eroding profitability. Still, you might want to consider performing your own glass installations since, ultimately, you’re the one shouldering the liability.

The Evolution of DRPs

“To every thing – there is a season – and a time – for every purpose – under heaven.” Those lyrics have been repeating in my head since I began outlining this article examining direct-repair agreements. Why? Because to examine DRP agreements without examining their history and evolution would – in my opinion – be

In Better Hands…Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business? You bet.

You’re In Better Hands Without Allstate

Our 18-year relationship with Allstate as a PRO shop ended after their demands became unrealistic. Could we survive, considering Allstate was 30 percent of our business?

Certifiable: Establishing IQ Prerequisites as Part of the Requirements for Earning a Driver’s License.

Most people can’t drive. Lucky for you. It keeps you in business. I, however, am a commuter – long on drive, short on patience. Just when I think I’ve seen it all, an even dumber driver comes along. Seventeen-year-olds behind the wheel with a cell phone glued to their ear and their turn signal still

Stick With It

Repairers across the country are utilizing adhesive bonding technology for panel replacement. If you’re ready to give it a try, these step-by-step instructions will show you how.