Getting Into Customers’ Heads: Increasing the Chances of Selling Every Job
Hopefully, we can all agree that collision repair falls into two distinct operations: sales and production. Your shop may have the very latest heated downdraft booth and the snazziest computer-driven structural-repair bench, but unless you can get the customer to let your shop perform the repair, all the equipment in the world won’t help.
Deep in the Heart of Texas: The NACE Convention
Round ’em up and move ’em out! NACE is headed for Dallas!
The Parts Debate
What will it take for insurers to part with aftermarket parts and for repairers to allow recycled parts to play a major role in their repairs?
Window of Opportunity? Glass Installation…
If you thought glass installation would be a simple, trouble-free profit center, think again. Properly replacing glass is just as complicated as properly repairing collision
damage.
No Bonding Allowed
It wasn’t long ago that the only choice a repair technician had to replace a quarter panel, roof or door skin was to cut it off and weld it back on.
Aftermarket Crash Parts vs. OE
Some people view the aftermarket crash parts vs. OE parts debate as a war, with the sides being the collision repair industry (wearing the armor of the OEMs) battling the insurance
industry (sporting aftermarket armor).
Partnering With A Paint Company
With so many paint-company partnership programs in the marketplace, making a decision which – if any – to join can be a confusing and time-consuming decision.