Why Mechanical Repairs?
Collision repairs happen “by accident”, but success doesn’t. Quit praying for hail and start considering what mechanical services you can offer your customers
Operations Profile: Negotiation Strategies
With less jobs to choose from, some shop owners got pickier while others negotiated everything but their first born
Purchasing Profile
Some shop owners felt pressured by insurers to make purchases, while others felt competitive pressure to keep up.
Personnel Profile
About the only thing that hasn’t changed during the past year is the employee shortage. Shops are, as always, still in search of a few good techs
Fighting Fraud
Bring up the subject of fraud and most people within hearing distance will turn tail and run the other direction.
Think Safety
What do you think of when someone says “shop safety”? The word safety means the condition of being safe from hurt, injury or loss – no matter where you are.
Is Spot Welding Viable?
Used in the manufacture of modern vehicles, spot welding becomes a bit more complicated when applied to collision repair.
Knowledge is Power
Question: What are you doing to inform consumers
about their rights when it comes to repairing collision damage?
Most states require, in writing, a disclosure regarding aftermarket
parts. But do you take this a step further and verbally explain
how aftermarket parts may affect the repair process?
Advanced Measuring: Part Two
3-D measuring systems can provide the accuracy
necessary to repair today’s vehicles – provided that techs are
trained to accurately operate them.
Blueprints for Success: A Plan for Profits
Floor plans lay the groundwork for production, but other factors build on this foundation. To construct a solid business – brick by brick – learn how four shops implemented a plan for profits.