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It Takes a Body Shop

This shop owner discovered that part of being successful inside his shop means being active outside of it.

An Incident at the Courthouse

Eighteen years ago, this stay-at-home mom got an auto body shop in her divorce settlement. Today, the story seems funny. Back then, not so much.

Perplexed by Paint

Turns out this topic is much like the famous Bill Clinton quote: “It depends on what the meaning of is, is.” Paint brand popularity and exact market share are touchy subjects among the refinish paint companies. No one wants to be quoted in print as having less market share than the next guy, and there’s

Shop Profile: Cornering the Luxury Market

This shop owner knew what he wanted and got it: a thriving
business that repairs high-end vehicles and doesn’t compromise on quality.

Aluminum Is Coming

Conceptions and Misconceptions

DRPs: Strictly A Business Decision

In 1984, direct-repair program (DRP) – the original Allstate PRO System – was virtually unheard of. Although the concept had been tested on the East Coast and in some of the big cities, most body shops had never been introduced to the idea. One spring day, two people – known as “inspectors” – from Allstate

Cured: Let’s Talk About Why the Paint Shop Runs Slower than the Metal Shop

Both departments take their allotted completion times from a published labor time database, so 4.5 hours should pass just as quickly in both shops. But, as you well know, the 4.5 hours of work takes longer to complete in the paint shop. The difference of course, is the dry times. You can hang a new

Mastering the Mig

When I was faced with writing about MIG welding, it brought back memories of a friend who has long since passed on to the other side. What my friend Bernie lacked in luck (hence his early demise from an untimely car accident), he made up for with good intentions.

Never Lose Sight of the Goal

Giving away business? In today’s competitive and consolidating marketplace, how could such a thing happen?

Capitalize on Cold Weather

A mild winter doesn’t have to bring a chilling end to your shop’s profits and steady workload. By adding seasonal profit centers and specialized winter service, you’ll boost your bottom line and customer relations.