North Carolina Body Shop Posts Video on YouTube Alerting Consumers to Insurer Tactics
K & M Collision applauds Lousiana Attorney General’s action against State Farm and informs consumers of insurer tactics that lead to unsafe repairs.
What Are the Rules/Laws When It Comes to Insurers Refusing to Pay Rental Coverage?
What are the rules/laws when it comes to insurers not wanting to pay for rental coverage for their insureds? I’m getting frustrated with the adjuster calling my customers first if there is an issue or concern.
It Ain’t the ’70s Anymore
As vehicles become more complex, our compensation should be more in line with the times. Here are some common procedures we don’t get paid for but should.
How Can I Get an Insurer to Pay My Door Rates?
How can my shop build an authorization and go after an insurance company that refuses to pay our door rates?
My Car Is Back!
If you recall, I hit a deer two months ago and wrecked my car. Well, my car is back better than ever…and I didn’t even get steered!
Building a Great Workplace
I’ve been receiving some valuable workplace training from an unlikely teacher, and he’s now a great friend. Let me tell you about John.
Body Shop Repairs: Getting Customers to Pay for Their Portion
We have two completed jobs in our shop that have been done for a month now, but the customers aren’t paying for their portions of the repairs. Can we charge late fees? What other options do we have?
Is An Insurer Not Responsible For Satisfying a Fair Claim?
I recently had an adjuster tell me they don’t pay for blend time, and when I informed him this wasn’t true, an argument ensued. Is an insurer not responsible for satisfying a fair claim? Is there any such case law to support this?
Reader’s Choice: Capping Paint and Materials
“Legally speaking, how can insurance companies limit paint and materials charges?”
Reader’s Choice 2014
Three lucky readers get their questions answered and win $50!
Detroit: The Heart of the Auto Industry
The city is back and alive, and cars are at the heart of it. All of us here at BodyShop Business will be there July 28-Aug. 2 for NACE, and we hope you will be too.
How Do I Get An Insurer to Pay My Posted Labor Rate?
State Farm does not want to pay my labor rate of $48 per hour because it says our market rate is $45. What is the best angle to take to get the difference without burning any bridges with them?