Management
Divide and Conquer: The Insurer’s Way
The tactic of "divide and conquer" is designed to weaken the enemy’s offense to a point where it becomes the...
The tactic of "divide and conquer" is designed to weaken the enemy’s offense to a point where it becomes the...
Back in the day, repair estimates were short and sweet. Today, even a minor collision event may call for over...
According to the 2021 CRASH Network Insurer Report Card, collision repairers continue to see smaller auto insurers outpacing the 10...
If you feel the request for an estimate is a waste of time, you may need to modify your thinking...
A real conversation with an insurance claims manager reveals the plethora of misinformation out there regarding the claims/repair process.
This is the final week for collision repairers to grade insurers in their state via CRASH Network’s Insurer Report Card.
CRASH Network has once again announced the launch of its "insurer report card" to allow collision repairers to grade the...
The Auto Body Association of Texas has come up with a novel way to alert departments of insurance to insurer...
If a shop doesn't bend to an insurer's mandates, they will often take the position of: if you're not with...
The repairer is the expert, and they should be the ones who determine what damages have occurred as well as...
