insurer relations Archives - BodyShop Business
Collision Repairers: Take the Oath … Continued

Taking back the industry begins with collision repairers starting to work together for the benefit of both themselves and their customers.

Collision Repairers: Will You Take the Oath?

Today’s collision repairers are challenged with a new set of concerns, one being the need to follow OEM repair procedures.

Is Your Auto Body Shop a Hobby … or a Business?

So you want to provide safe and properly repair vehicles to your customers … even at a financial loss?

The Auto Body Business: Common Sense Isn’t So Common

At this point in time, collision repairers need to reevaluate their businesses and do whatever is necessary to not just survive but thrive.

CRASH Network Launches Annual Insurer Report Card

More than 1,000 collision repair professionals each year grade the performance of the auto insurers in their state through CRASH Network’s Insurer Report Card.

Auto Body Repair: Crazy Industry, Crazy Terms

Many crazy phrases and terms used in the collision repair industry defy good business sense and logic.

Insurer Relations: Changes in Behavior May Create a Rough Ride

Unless you’ve been living under a rock over the past two years, you’ve no doubt experienced additional pressures by insurers to reduce their claim settlements relative to repairs and what’s being denied. 

Feeling the Pressure? Follow the 7 E’s

Auto insurers are hemorrhaging profits and thus have clamped down on claims costs. Following the 7 E’s might be the solution.

How Would You Like Your Eggs?

Just like a server at a cafe asks, “How would you like me to prepare your eggs?” insurers often place repairers in the position of asking their customers, “How would you like your vehicle repaired?”

Are Collision Repairers Their Own Worst Enemy?

It’s always been easy for repairers to see insurers as the bogeyman that causes all of their problems, but insurers are merely taking advantage of repairers’ lack of business knowledge and acumen.

DRPs: A Broken Model?

How can insurers and repairers work together to streamline the claims process and earn a fair profit?

Removing Insurers from the Collision Repair Process

Who is the customer? Is the vehicle owner’s angry uncle the customer? Is the vehicle owner the customer? The insurer? Let’s find out.